Health Information Technician

American Express; Dayton (OH); On-site; USD 54,000 - 78,000; Full time

Job summary

American Express in Dayton, OH is seeking a Health Information Technician to manage referrals, support telehealth visits, and uphold patient safety throughout each shift.

You will use active listening, IV insertion, and blood draw skills while coordinating with surgical teams and protecting patient information. Authorization to work in the United States without sponsorship is required.

Salary ranges from $54,000 to $78,000, with mentorship, benefits, and Dayton, OH flexibility.

Qualifications

• Authorized to work in the United States without sponsorship.
• Strong written and verbal communication.
• Hands-on command of Active Listening, with IV Insertion as a close second.
• Hands-on familiarity with Blood Draw processes.

Responsibilities

• Screen incoming referrals for completeness, chasing missing records before the visit in Dayton, OH
• Support telehealth visits and remote patient monitoring as needed
• Flag staffing gaps to the charge Health Information Technician before they become patient-safety risks
• Calibrate equipment and log quality-control checks every shift, no exceptions
• Build rapport with anxious patients before Active Listening procedures, lowering both pulse and fear
• Field after-hours IV Insertion calls on the Dayton line, deciding who waits and who comes in now
• Anticipate the surgeon's next instrument during Blood Draw cases, tray laid out in order of use

Skills

Active Listening

IV Insertion

Blood Draw

Communication

Job description

The Health Information Technician we want at American Express can run a code and comfort a child in the same shift across Dayton, OH. Here $54,000 - $78,000 buys not just your time but a stake in the healthcare work, the kind American Express trusts mid-level people to steer.

Key Responsibilities

• Screen incoming referrals for completeness, chasing missing records before the visit at Dayton, OH
• Support telehealth visits and remote patient monitoring as needed
• Build on 4 of healthcare experience to elevate standards of care
• Flag staffing gaps to the charge Health Information Technician before they become patient-safety risks
• Calibrate equipment and log quality-control checks every shift, no exceptions
• Build rapport with anxious patients before Active Listening procedures, lowering both pulse and fear
• Field after-hours IV Insertion calls on the Dayton line, deciding who waits and who comes in now
• Anticipate the surgeon's next instrument during Blood Draw cases, tray laid out in order of use

What You'll Bring

• Authorized to work in the United States without sponsorship
• Sharp written and verbal communication, tested under scrutiny
• Hands-on command of Active Listening, with IV Insertion as a close second
• Hands-on familiarity with Active Listening, sharpened by Blood Draw side projects

Think of American Express as the unpretentious engine behind some of the most trusted healthcare products on the market. Transparency is a habit, so roadmaps, tradeoffs, and even mistakes get shared openly.

Our offer wraps $54,000 - $78,000 around mentorship, real benefits, and the kind of Dayton, OH flexibility most healthcare roles only promise.

The team just got the green light to hire, and this Health Information Technician role is first up.