Health Information Tech, Senior - HIM - Full Time 8 Hour Days (Non-Exempt) (Non-Union)

University of Southern California; United States; On-site; USD 30,000 - 49,000; Full time

Job summary

University of Southern California Keck Hospital seeks a Senior Health Information Tech to support the Health Information Management Department. You will analyze the EHR, validate documents, generate reports, and assist with staff training on the electronic health record system.

Responsibilities include reviewing inpatient and ambulatory accounts, tracking document status, and ensuring compliance with privacy and regulatory standards while delivering prompt customer service to clinicians and

Qualifications

• High school or equivalent
• 1 year in Health Information Management in an acute care facility
• Electronic Health Record/Cerner
• Customer Service
• Proficient in Microsoft Office (Word, Outlook, Excel)
• Typing speed 60 wpm
• Advanced writing and communication skills
• Organization/time management
• Ability to function independently and as a team member
• Excellent verbal and written communication
• Demonstrate excellent customer service behavior
• Fire Life Safety Training (LA City) required within 30 days of hire (LA City only)

Responsibilities

• Analyze the Electronic Health Record for completion and distribute communication per regulatory requirements
• Analyze inpatient and ambulatory accounts and assign deficiencies to providers
• Provide accurate summary of document status for coding and compliance
• Process and validate reports and troubleshoot EHR/Transcription system issues
• Handle transcription queue processing and ensure timely distribution of transcribed reports
• File, store, and retrieve medical records with proper release of information
• Prepare records for scanning and quality check for accuracy
• Assist staff and clinicians with EHR-related training and support
• Maintain task queues and monitor record status
• Perform other duties as assigned

Skills

EHR proficiency

Microsoft Office

Typing 60 wpm

Customer service

Communication skills

Team collaboration

Cerner

Report generation

Data analysis

Tools

Cerner

Transcription System

Dictation System

Job description

The Senior Health Information Tech provides clerical and analysis support to the Health Information Management Department. In addition, the Sr. Tech will generate reports, perform electronic document validation and assist with the ongoing training of staff and clinicians on the electronic health record system. Departmental Specific Summary Essential Duties Analyze the Electronic Health Record for completion and distribute communication in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Meets department quality and productivity standard. Performs analysis of inpatient accounts and accurately assigns deficiencies to the appropriate provider of care. Performs analysis of ambulatory accounts and accurately assigns deficiencies to the appropriate provider of care. Provides accurate summary of document status and tracking detail to support coding and compliance. Utilizes and logs all forms of communication to track and follow up on incomplete documentation. Compile and validate report data for accurate Physician Suspension Status. Understands policies, procedures, and priorities; seeking clarification as needed. Proficient in the Electronic Health Record functionality. Report and troubleshoot issues with the Electronic Health Record functionality. Analyze and process transcribed reports placed on hold for quality and accurate placement in Electronic Health Record in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Meets department quality and productivity standard. Meets productivity and quality standards. Prioritize processing of transcribed reports in compliance with turnaround times to support quality patient care. Analyze and process transcribed reports for accurate placement in the EHR and distribution. Proficient in the Transcription System functionality. Report and troubleshoot issues with the Transcription system functionality. Provides customer service. Assist medical and hospital staff and visitors promptly and efficiently. Understands the hospital Dictation System and how to locate dictations. Participates in continuously assessing and improving departmental performance. Works and communicates in a positive manner with management and supervisory staff, medical staff, co-workers and other healthcare personnel. Process Protected Health Information data in compliance with regulatory requirements of the health care system and from unauthorized access and use. File and Store Records in an organized method to allow ease of retrieval and accessibility in an efficient manner. Understands and practices proper release of information for patients and/or requestors in compliance with confidentiality policies and regulations. Process and maintain medical records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system for entry into the Electronic Health Record database. Meets quality and productivity standards. Locate, retrieve, and deliver medical records. Reconcile and maintain accurate task queues of records to be processed and entered into the Electronic Health Record. Analyze reports to determine status of records to be processed and entered into the Electronic Health Record. Understands policies, procedures, and priorities; seeking clarification as needed. Prepare Records for Scanning; Inpatient, Ambulatory, Clinic, Loose. Scan and upload records into the Electronic Health Record; Inpatient, Ambulatory, Clinic, Loose. Quality Check Records for accuracy and quality; Inpatient, Ambulatory, Clinic, Loose. Validate and Index Records; Inpatient, Ambulatory, Clinic, Loose. Performs other duties as assigned.

Qualifications Req High school or equivalent Req 1 year in Health Information Management in an acute care facility. Req Electronic Health Record/Cerner Req Customer Service Req Proficient in Microsoft Office (i.e., Microsoft Word, Outlook, Excel), PC literacy. Req Typing speed 60 wpm. Req Advanced writing and communication skills Req Organization/time management skills. Req Able to function independently and as a member of a team. Req Demonstrates excellent verbal and written communication skills. Req Demonstrate excellent customer service behavior. Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital's world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The hourly rate range for this position is $22.00 - $35.55.

When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.

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Keck Medicine of USC is the University of Southern California's medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report's 2024-25 Best Hospitals rankings.