HEALTH INFORMATION TECH

Aultman Health Foundation; Canton (OH); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

A health information technician position with Aultman Health Foundation supports the Medical Records Department by delivering excellent customer service and coordinating medical record files in line with federal, state, local requirements and hospital policy.

Responsibilities include processing loose documentation, managing offsite storage, chart tracking, and timely release of information requests under HIPAA, with attention to accuracy and data integrity.

Qualifikationen

• High School diploma or equivalent.
• Experience in a Health Information Management Department is preferred.
• Certification (CPC, COC, CIC) preferred.
• Preferred Cerner experience with HIM systems (Cerner Profile, Report Request, Message Center, Content 360, HNAUser, and Work Queue Manager).
• Knowledge of Dictation/Transcription, Release of Information and Coding.
• Understanding of information systems and their impact to customers.

Aufgaben

• Assist internal and external customers with exceptional service.
• Coordinate loose documentation: verify part of the medical record.
• Return documentation that does not belong to the correct author or department.
• File in proper patient’s chart and location within the chart.
• Process records for offsite storage, including data entry and purge scheduling.
• Prepare records for destruction and copy transfer charts as needed.
• Process fax requests for information and provide notary services in rotation.
• Operate chart tracking: locate, file, retrieve, and label folders.
• Log ROI requests per HIPAA; handle STAT/denial/audit requests; escalate issues.

Kenntnisse

Excellent communication

Time management

Multitasking

Critical thinking

Attention to detail

Problem solving

Public speaking

Team and independent work

Ausbildung

High School diploma or equivalent

Tools

Cerner

Cerner Profile

Report Request

Message Center

Content 360

HNAUser

Work Queue Manager

Microsoft Teams

Power BI

Excel

Word

PowerPoint

Access

Health Quest Medipac

Internet

Jobbeschreibung

Position Summary

The purpose of the Health Information Technician is to represent the Medical Records Department by performing exceptional quality customer service and overall support of the medical records file coordination in compliance with federal, state, local requirements, and accreditation, as well as according to hospital policy.

Position Summary

The purpose of the Health Information Technician is to represent the Medical Records Department by performing exceptional quality customer service and overall support of the medical records file coordination in compliance with federal, state, local requirements, and accreditation, as well as according to hospital policy.

Qualifications

Department Summary

• High School diploma or equivalent.
• Experience in a Health Information Management Department is preferred.
• Certification (CPC, COC, CIC) preferred.
• Preferred Cerner experience with HIM systems (Cerner Profile, Report Request, Message Center, Content 360, HNAUser, and Work Queue Manager).
• Knowledge of Dictation/Transcription, Release of Information and Coding.
• Understanding of information systems and their impact to customers.

Skills

Department Qualifications

• Solid writing and computer skills (Excel, Word, PowerPoint, Access, Micorsoft TEAMS, Power BI, internet, Health Quest Medipac).
• Good time management skills.
• Ability to manage multiple demands from a variety of constituents.
• Critical Thinker.
• Detail oriented.
• Effective Communicator.
• Analytical problem-solving abilities.
• Comfortable speaking to large groups and presenting.
• Ability to work independently or in a team environment.

Department Skills

Responsibilities & Expectations

• Assist both internal and external customers with exceptional customer service skills.
• Coordinate loose documentation:
  • Verify loose documentation is part of the medical record.
  • Return documentation that does not belong in the medical record to the appropriate author, department, or disposal method according to hospital policy.
  • File in proper patient’s chart.
  • File in proper location of the chart.
• Procurement of records/Offsite storage:
  • Process records of expired patients.
  • Perform data entry for accurate record filing and retrieval to offsite storage system.
  • Purge records to offsite storage according to purge schedule.
  • Prepare records for destruction according to destruction schedule.
  • Copy transfer charts.
  • Process fax requests for information.
  • Provide notary services (continue in rotation).
• Chart Tracking system:
  • Locate.
  • File.
  • Retrieve.
  • Out-guide.
  • Produce labels for permanent folders.
  • Process transcription services STAT documentation for timely completion.
  • Prepare chart list and retrieve charts for internal and external customers.
• Logging requests in MRO platform and process the following Release of Information (ROI) requests in a timely manner according to HIPAA regulations:
  • Determine records to be released by reviewing requestor information.
  • STAT requests.
  • Denial requests.
  • Audit requests.
  • Escalate all internal/external customer issues to appropriate leadership that may delay the timely release of records.
• Prepping, Scanning, Indexing
  • Prep and review documentation to be scanned.
  • Scan Documentation into EMR.
  • Index scanned pages to the correct patient and account.
  • Perform other duties as assigned.

Working Conditions

• Saturday coverage is determined by a rotation schedule.
• Medical Records Department will be closed on Sunday’s and Aultman observed holidays.
• Lunch periods and all breaks must be coordinated with other Medical Records Technicians in section to always maintain adequate staffing.
• Moderate physical activity requirements.
• Subject to frequent interruptions.

Hazardous Exposure Category

Category III - Includes tasks that involve no exposure to blood, body fluids, or tissues and Category I tasks are not a condition of employment. The normal work routine involves no exposure to blood; body fluids or tissues (although situations can be imagined or hypothesized under which anyone anywhere might encounter potential exposure to body fluids.) Persons who perform these duties are not called upon as part of their employment to perform or assist in emergency care or first aid or to be potentially exposed in some other way.

Demands

• Lifting 0-10 lbs
• Occasional 10-33%
• Lifting 10-20 lbs
• Occasional 10-33%
• Lifting 20-35 lbs
• Never
• Lifting 35-50 lbs
• Never
• Lifting 50-75 lbs
• Never
• Lifting 75-100 lbs
• Never
• Lifting over 100 lbs
• Never
• Forward Reaching
• Frequent 34-65%
• Overhead Reaching
• Occasional 10-33%
• Standing
• Occasional 10-33%
• Walking
• Occasional 10-33%
• Sitting
• Continuous 66% of the day
• Climbing
• Never
• Stairs/Ladder
• Occasional 10-33%
• Bending/Stooping
• Occasional 10-33%
• Twisting/Turning
• Frequent 34-65%
• Kneeling/Squatting
• Occasional 10-33%
• Crawling
• Never
• Pushing/Pulling 0-10 lbs
• Never
• Pushing/Pulling 10-20 lbs
• Never
• Pushing/Pulling 20-35 lbs
• Never
• Pushing/Pulling 35-50 lbs
• Never
• Pushing/Pulling 50-100 lbs
• Never
• Pushing/Pulling over 100 lbs
• Never
• Carrying 0-10 lbs
• Occasional 10-33%
• Carrying 10-20 lbs
• Occasional 10-33%
• Carrying 20-35 lbs
• Never
• Carrying 35-50 lbs
• Never
• Carrying 50-100 lbs
• Never
• Carrying over 100 lbs
• Never
• Grasping/repetitive sustained
• Frequent 34-65%
• Fine motor coordination
• Continuous 66% of the day
• Vision: Near/Far/Color
• Continuous 66% of the day
• Hearing: ordinary conversation/other
• Continuous 66% of the day