Health Information Supervisor

Datavant2; Columbia (SC); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Datavant seeks a proven leader to manage on-site and hybrid teams across Columbia, SC and surrounding locations. You will oversee staffing, coaching, and KPI-driven performance while coordinating with clients to ensure top-tier service delivery.

Travel across multiple sites is required, with an emphasis on strong data review and HIPAA-compliant practices. You will drive continuous improvement, present solutions to leadership, and mentor a growing team to meet business objectives in a data-driven

Qualifications

• 1–2 years of Health Information related experience.
• Well-versed with HIPAA standards.
• Ability to present to leadership, clients and teams (video or in person).
• Solution focused with attention to detail and accuracy for medical records.

Responsibilities

• Lead Audit Team receiving requests from Payors.
• Review data and provide client and leadership solutions.
• Oversee on-site and hybrid associates and staffing coverage.
• Manage schedules, PTO, timecards, and performance coaching.
• Drive KPIs, analyze operational performance, and discuss service delivery with clients.
• Coordinate resources across teams to meet business objectives.
• Escalation point for team and client concerns; lead improvement initiatives.
• Plan for fluctuating needs and manage client locations.

Skills

Leadership

Team management

Data analysis

HIPAA knowledge

Communication

Presentation to leadership

Process improvement

Client relationship management

Tools

Power BI

MS Office

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

Position Highlights

This is a hybrid and travel-intensive leadership role requiring regular on-site presence across multiple supported locations Columbia, SC Territory ( Lancaster, Florence, Kershaw areas included) .

• Full Time: Monday-Friday 8 am to 4:30 pm EST
• This is a hybrid and travel-intensive leadership role requiring regular on-site presence across multiple supported locations.
• Overseeing on-site and hybrid associates
• Responsible for leading daily workforce operations, ensuring adequate staffing coverage, and maintaining high levels of productivity and service delivery.
• Managing team schedules and PTO coverage, approving and monitoring timecards
• Overseeing people operations activities such as coaching, performance management, employee engagement, and attendance, and ensuring compliance with company policies.
• Involves tracking and driving key performance indicators (KPIs), analyzing operational performance, meeting with clients to discuss service delivery and operational needs, and serving as the primary point of escalation for team and client concerns.
• Coordinates resources across teams to maintain seamless operations and achieve business objectives.

You will:

• Have a passion to lead, train and motivate a growing and excited Team.
• Communicate and collaborate with leadership on issues, opportunities, or challenges.
• Lead Audit Team which receives requests from Payors
• Review data and provide client and leadership solutions
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
• Manage the Request coming in from the Risk Management Team of the client
• Be the leader of client locations and plan for fluctuating needs.
• Oversee the escalation calls from our centralized call centers
• Participates in project teams and committees to advance operational Strategies and initiatives
• Coordinates with location/client management on complex issues while building a strong relationship

What you will bring to the table:

• A true leadership philosophy in which the goal of the leader is to serve
• Ability to support clients and your Team working both on-site and remotely.
• 1-2 years of Health Information related experience
• Well-versed with HIPAA standards.
• A knack for presenting to leadership, clients, and your Team via Video or in person.
• Solution provider and forward thinking
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Power BI, MS Office

Bonus points if:

• EMR experience with EPIC, or Cerner.
• Previous production/metric-based work experience
• Team building and experience elevating individuals’ careers.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren’t even able to see whether you’ve responded.) Responding is entirely optional and will not affect your application or hiring process in any way.

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