Health Information Specialists 1

Datavant; Dalton (GA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Health insurance

Vision

Dental

401k savings plan

Tuition assistance

Job summary

Datavant in Dalton, GA is seeking an entry-level Health Information Specialist 1 to process patient health information requests. This on-site, full-time role emphasizes privacy, accuracy, and customer service while handling ROI duties in a high-volume environment.

You will prepare charts, manage records, and respond to requests from internal and external sources, with HIPAA compliance and a focus on quality. The position offers benefits and growth opportunities nationwide.

Qualifications

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Professional verbal and written communication in English.

Responsibilities

• Receive and process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Maintain working knowledge of company and facility software.
• Adhere to company codes of conduct and policies.
• Inform manager of workload and fluctuations.
• Assist with additional duties as needed.
• Apply medical privacy regulations to prevent disclosure.
• Manage patient health records.
• Prepare new patient charts from paper or electronic sources.
• Ensure records are complete and properly ordered.
• Create digital images of paperwork for EMR storage.
• Respond to requests for patient records from internal/external sources.
• Answer inbound/outbound calls.
• May assist with patient walk-ins.
• Assist with administrative duties (faxes, mail, data entry).
• Meet productivity expectations.
• May schedule pick-ups.
• Other duties as assigned.

Skills

Customer service

Clerical skills

MS Office (Word/Excel)

Medical office experience

Willingness to learn

Education

High School Diploma or GED

Job description

Health Information Specialists 1

7673 Dalton, GA Full-time regular

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

• Onsite position in Dalton, GA
• Full-time, Mo-Fri 8:00 am-5:00pm
• Front desk processing medical records requests and customer service duties
• Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
• Tremendous growth opportunities both locally and nationwide

What We’re Looking For

• Strong customer service and clerical skills
• Proficient in Microsoft Office, including Word and Excel
• Comfortable working in a high-volume production environment
• Medical office experience preferred
• Willingness to learn and grow within Datavant

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.