Health Information Specialist I

Datavant Corporation; Sparta (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

PTO

Health

Vision

Dental

401k savings plan

Tuition assistance

Job summary

Datavant is seeking an entry level Health Information Specialist I in Sparta, TN to process medical record requests promptly and accurately. You will safeguard patient privacy, ensure HIPAA compliance, and provide high quality customer service while managing health information workflow.

Responsibilities include completing requests, maintaining confidentiality, and using facility software. This role supports a busy environment with growth opportunities and comprehensive benefits.

Qualifications

• Strong customer service and clerical skills.
• Proficient in Microsoft Word and Excel.
• Comfortable working in a high-volume production environment.
• Medical office experience preferred.
• Willingness to learn and grow within Datavant.

Responsibilities

• Receive and process requests for patient health information in accordance with company policies.
• Maintain confidentiality and security of privileged information.
• Maintain working knowledge of company and facility software.
• Adhere to Code of Conduct and policies.
• Inform manager of work/facilities challenges and fluctuating volumes.
• Assist with additional duties as needed.
• Ensure HIPAA compliance and protect patient privacy.
• Prepare new patient charts and gather necessary documents.
• Assemble medical records in standard order and ensure accuracy.
• Create digital images of paperwork for electronic medical records.
• Respond to patient record requests, internal and external.
• Answer inbound/outbound calls and assist with walk-ins.
• Perform data entry and basic administrative duties as required.
• Meet productivity expectations at the site.

Skills

Customer service

Microsoft Office

Data entry

High-volume environment

English communication

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

• Need help with record requests?
• Datavant Connect Login

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Health Information Specialist I

7623 Sparta, TN Full-time regular Apply Now

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant’s are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

• Onsite position in Sparta, TN
• Full-time, Mo-Fri 7:30am-4:00pm
• Front desk processing medical records requests - customer service
• Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance
• Tremendous growth opportunities both locally and nationwide

What We’re Looking For

• Strong customer service and clerical skills
• Proficient in Microsoft Office, including Word and Excel
• Comfortable working in a high-volume production environment
• Medical office experience preferred
• Willingness to learn and grow within Datavant

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedule pick-ups.
• Other duties as assigned.

What you will bring to the table

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

For more information about how we collect and use your data, please review our Privacy Policy.