Health Information Specialist I (REMOTE)

Lensa; Washington (District of Columbia); Remote; USD 125,000 - 150,000; Full time

Job summary

A leading career site is assisting Datavant in hiring for an entry-level position focused on processing medical record requests. The role requires a High School Diploma and offers a salary range of $15 to $18.32 per hour. Candidates should be detail-oriented and possess basic computer skills, with opportunities for overtime during peak seasons.

Qualifications

• High School Diploma or GED required.
• Basic computer proficiency and strong data entry skills.
• Detail-oriented and able to manage multiple tasks.

Responsibilities

• Process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Manage patient health records and ensure compliance with HIPAA.

Skills

Detail-oriented

Professional verbal and written communication skills

Data entry skills

Organizational skills

Education

High School Diploma or GED

Job description

Lensa is the leading career site for job seekers at every stage of their career. Our client, Datavant, is seeking professionals. Apply via Lensa today!

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational, and life experiences to realize our bold vision for healthcare.

This is an entry-level position responsible for processing all releases of information (ROI), specifically medical record requests, in a timely and efficient manner, ensuring accuracy and providing customers with the highest quality product and customer service. The associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy, and HIPAA regulations.

Full-Time: Monday - Friday 8a-4:30PM EST

You Will

1. Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
2. Maintain confidentiality and security with all privileged information.
3. Maintain working knowledge of Company and facility software.
4. Adhere to the Company's and Customer facilities Code of Conduct and policies.
5. Inform manager of work, site difficulties, and/or fluctuating volumes.
6. Assist with additional work duties or responsibilities as evident or required.
7. Consistent application of medical privacy regulations to guard against unauthorized disclosure.
8. Manage patient health records.
9. Safeguard patient records and ensure compliance with HIPAA standards.
10. Prepare new patient charts, gathering documents and information from paper sources and/or electronic health records.
11. Ensure medical records are assembled in standard order and are accurate and complete.
12. Create digital images of paperwork to be stored in the electronic medical record.
13. Respond to requests for patient records, both within the facility and by external sources, retrieving and transmitting them appropriately.
14. Answer inbound/outbound calls.
15. Assist with patient walk-ins.
16. Assist with administrative duties such as handling faxes, opening mail, and data entry.
17. Meet productivity expectations as outlined at the specific site.
18. Schedule pick-ups.
19. Perform other duties as assigned.

What You Will Bring To The Table

1. High School Diploma or GED.
2. Ability to commute between locations as needed.
3. Willingness to work overtime during peak seasons when required.
4. Basic computer proficiency.
5. Comfortable utilizing phones, fax machines, printers, and other general office equipment.
6. Professional verbal and written communication skills in English.
7. Detail-oriented and focused on quality, especially regarding accurate and compliant medical records.
8. Strong data entry skills.
9. Ability to work independently and respond to changing priorities.
10. Organizational skills to manage multiple tasks.
11. Ability to respond quickly in a fast-paced environment.

Bonus Points If

1. Experience in a healthcare environment.
2. Previous production or metric-based work experience.
3. In-person customer service experience.
4. Ability to build relationships with clients and customers on-site.
5. Willingness to contribute ideas and process improvements.

Pay ranges may vary based on location, responsibilities, skills, experience, and other factors. The estimated hourly range is $15—$18.32 USD.

To ensure safety, many clients require health screenings and vaccinations, with exemptions reviewed on a case-by-case basis.

This role is not eligible for employment sponsorship.

Datavant is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other protected status. For more info, see our EEO Commitment Statement and Know Your Rights.

We collect demographic info voluntarily to improve our recruitment process. We also provide accommodations for applicants with disabilities. Contact us at [e-mail] for assistance.