Health Information Specialist I - Miami, FL- Onsite

datavant2; Miami (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Onsite training

Company equipment provided

Full benefits: PTO, health, vision, &

Dental + 401k + tuition assistance

Job summary

Datavant is seeking an entry-level Release of Information (ROI) associate in Miami, FL. You will handle medical record requests, ensure HIPAA-compliant processing, and maintain patient confidentiality while using multiple platforms and Microsoft Office tools.

The role includes phone support, processing mail and faxes, and assisting with administrative tasks and data entry. Onsite position with full benefits and training opportunities.

Qualifications

• Familiar with HIPAA regulations and ROI processes.
• Experience or exposure to release of information workflows.
• Proficient with Microsoft Office applications and Teams.
• Comfortable with technology and computer systems.

Responsibilities

• Receive and process patient ROI requests in a timely, accurate manner.
• Maintain patient privacy and ensure HIPAA compliance.
• Manage and document information in multiple platforms.
• Answer inbound calls and assist patient walk-ins when needed.
• Enter data accurately and handle administrative duties as required.
• Meet productivity expectations at the site.

Skills

HIPAA familiarity

ROI knowledge

MS Office & Teams

Tech savvy

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

By joining Datavant today, you're stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights

• This is an Onsite Role in Miami, FL
• Full Time: Monday-Friday 8:00am-4:30p EST
• Assisting patient walk ins,
• Phone Support
• Processing incoming/outgoing mail and faxed requests
• Copy medical records to CD/flash drive
• Release Of Information processing
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Familiar with HIPAA
• Knowledge of ROI
• Microsoft Office and Teams experience
• Comfortable with technology and computers.

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or r