Health Information Specialist I 2414 (ONSITE- Tucson, AZ )

Datavant; Tucson (AZ); Hybrid; USD 30,000 - 40,000; Full time

Job summary

Datavant is seeking an entry-level associate in Tucson, AZ, responsible for processing medical record requests while ensuring compliance with HIPAA regulations. This full-time hybrid role offers growth opportunities and comprehensive benefits, including PTO and tuition assistance, in a supportive team environment.

Benefits

PTO

Health insurance

Vision insurance

Dental insurance

401k

Tuition assistance

Growth opportunities

Qualifications

• Strong customer service and clerical skills required.
• Proficient in Microsoft Office (Word, Excel).
• Medical office experience preferred.

Responsibilities

• Process patient health information requests following policies.
• Maintain confidentiality and security of privileged information.
• Respond to record requests and transmit information securely.

Skills

Customer service

Clerical skills

Attention to detail

Communication skills

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible, and usable to inform better health decisions. Datavant is trusted by leading life sciences companies, government agencies, and healthcare providers.

Joining Datavant means becoming part of a high-performing, values-driven team. We are committed to tackling healthcare's complex problems with innovative solutions, bringing diverse professional, educational, and life experiences to realize our bold vision.

Position Overview

This is an entry-level position responsible for processing all release of information (ROI), specifically medical record requests, ensuring accuracy, timeliness, and high-quality customer service. The associate must safeguard patient privacy, ensuring only authorized access and compliance with HIPAA, company policies, and applicable regulations.

Position Highlights

• HYBRID position in Tucson, AZ
• Full-time, Mon-Fri 8:00 am - 4:30 pm
• Processing medical records requests at the front desk
• Full benefits: PTO, health, vision, dental, 401k, tuition assistance
• Growth opportunities locally and nationwide

Qualifications

• Strong customer service and clerical skills
• Proficient in Microsoft Office (Word, Excel)
• Comfortable in a high-volume environment
• Medical office experience preferred
• Willing to learn and grow within Datavant

Responsibilities

• Process patient health information requests following policies and procedures
• Maintain confidentiality and security of privileged information
• Manage patient records and ensure compliance with HIPAA
• Prepare and assemble medical records accurately
• Respond to record requests and transmit information securely
• Handle inbound/outbound calls and assist with walk-ins
• Perform administrative duties as needed
• Meet productivity expectations
• Schedule pickups and perform other duties as assigned

Additional Skills and Requirements

• High School Diploma or GED
• Ability to commute and work overtime if required
• Basic computer skills and familiarity with office equipment
• Excellent communication skills
• Attention to detail and ability to multitask

Preferred Qualifications

• Healthcare experience
• Production or metrics-based work experience
• In-person customer service experience

We prioritize safety and may require health screenings and vaccinations, with exemptions considered on a case-by-case basis. This role is not eligible for sponsorship. Datavant is an equal opportunity employer, committed to a diverse and inclusive workplace. For accommodations or more information, contact us at [e-mail].