Health Information Specialist I

Datavant; Tennessee; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking an entry-level professional to join a dynamic team focused on health data exchange. In this role, you will be responsible for processing medical record requests, ensuring compliance with regulations, and providing top-notch customer service. The position offers a full-time schedule with opportunities for growth within the company. This is a fantastic opportunity for individuals looking to start their careers in healthcare while being part of a values-driven team that prioritizes patient privacy and data security. If you have a passion for healthcare and are detail-oriented, this role could be the perfect fit for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K

Tuition Reimbursement

Paid Time Off

Major Holidays Off

Opportunities for Growth

Qualifications

• High School Diploma or GED required.
• Experience in a healthcare environment preferred.

Responsibilities

• Process medical record requests ensuring compliance with HIPAA regulations.
• Maintain confidentiality and security of patient information.
• Manage patient health records and assist with administrative duties.

Skills

Verbal Communication

Written Communication

Detail Orientation

Basic Computer Proficiency

Time Management

Education

High School Diploma or GED

Tools

Office Equipment (phones, fax machine, printers)

Electronic Health Record Systems

Job description

Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.

Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care.

By joining Datavant today, you’re stepping onto a high-performing, values-driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

This is an onsite position

Position Highlights:

• Full-time Monday – Friday 7:30 AM – 4:00 PM CST; located in Murfreesboro, TN
• Full time benefits including medical, dental, vision, 401K, tuition reimbursement
• Paid time off (including major holidays)
• Virtual and in-person - Opportunity for growth within the company

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.
• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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