Health Information Specialist I

Datavant; Red Bank (NJ); On-site; USD 21,931 - 26,780; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) retirement plan

Tuition reimbursement

Paid Time Off, including major holidays

Job summary

Datavant is seeking a Health Information Specialist for its Red Bank, NJ location. This position focuses on supporting Release of Information (ROI) services and is essential for timely handling of medical record requests. Being detail-oriented and possessing strong customer service skills is crucial in this patient-facing role, ensuring compliance with all necessary regulations.

The role includes responsibilities such as providing front desk support, managing calls, and processing ROI requests efficiently. Datavant offers full-time benefits and opportunities for growth within the healthcare organization.

Qualifications

• Strong customer service and communication skills are essential.
• Experience in handling confidential information is required.
• Must be reliable, punctual, and professional.
• Comfortable in a front desk, patient-facing environment.

Responsibilities

• Serve as the front desk point of contact for patient walk-ins.
• Handle phone support for patients and providers.
• Process Release of Information (ROI) requests accurately.
• Manage incoming and outgoing medical record requests.
• Ensure compliance with HIPAA and privacy regulations.

Skills

Customer service

Communication

Detail-oriented

Multitasking

Education

High School Diploma or GED

Job description

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.

Onsite | Red Bank, NJ Schedule: Monday-Friday: 8:30 AM-5:00 PM

Priority: ASAP

Position Overview

We are seeking a Health Information Specialist to support Release of Information (ROI) services at a single onsite healthcare location. This is a patient-facing role that plays a critical part in ensuring timely, accurate, and compliant handling of medical record requests. This position is ideal for someone who enjoys working directly with patients, is detail-oriented, and is looking for long-term growth opportunities within a healthcare organization.

Key Responsibilities

• Serve as the front desk point of contact for patient walk-ins requesting medical records or releases
• Provide phone support to patients, providers, and authorized requestors
• Process Release of Information (ROI) requests accurately and timely
• Fax, scan, and manage incoming and outgoing medical record requests
• Burn medical images to CDs and share images electronically as required
• Support client relationship management through professional communication
• Assist with reporting and administrative duties such as data entry and email
• Ensure compliance with HIPAA, privacy regulations, and facility policies

Training & Onboarding

• Datavant DHISC training
• Hands-on, role-specific training during the first 30 days

Qualifications & Skills

• Strong customer service and communication skills
• Comfortable working in a patient-facing, front desk environment
• Detail-oriented with the ability to manage confidential information
• Reliable, punctual, and professional
• Ability to multitask and work independently

Education Requirement

• High School Diploma or GED required

Benefits & Growth Opportunities

• Full-time benefits, including:
  • Medical, dental, and vision coverage
  • 401(k) retirement plan
  • Tuition reimbursement
• Paid Time Off, including major holidays
• In-person role with opportunities for growth and advancement within the company

Pay Range

Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.

The estimated base pay range per hour for this role is: $15.92—$19.44 USD

Equal Employment Opportunity

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case‑case basis.

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