Health Information Specialist 1

Datavant; Oro Valley (AZ); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Onsite training program

Company equipment provided

PTO, health, vision, and dental; 401k;

Tuition assistance

Résumé du poste

Datavant is seeking an entry-level Health Information Specialist 1 in Oro Valley, AZ to process medical record requests (ROI) and ensure HIPAA-compliant handling of patient information. The role emphasizes accuracy, confidentiality, and strong customer service in a full-time onsite setting.

Responsibilities include managing incoming/outgoing communications, assisting with patient walk-ins, and using multiple platforms to document information.

Qualifications

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Overtime availability during peak seasons.
• Basic computer proficiency.
• Comfort using phones, faxes, printers, and other office equipment.

Responsabilités

• Receive and process patient health information requests in line with policy and HIPAA requirements.
• Maintain confidentiality and security of privileged data.
• Document information in multiple platforms using more than one monitor.
• Respond to requests for patient records from internal and external sources.
• Answer inbound/outbound calls and assist with patient walk-ins.

Connaissances

HIPAA knowledge

Medical terminology

Formation

High School Diploma or GED

Outils

Microsoft Office (Word, Excel)

Description du poste

Datavant and Savant Bio Partner to Deliver End-to-End Clinical Record Retrieval and Abstraction for High-Fidelity Real-World Data. Read more →

• Need help with record requests?
• Datavant Connect Login

Health Information Specialist 1

8382 Oro Valley, AZ Full-time regular

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavant’s are building the future of how data is connected and used to improve health.

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.

Position Highlights This is a Onsite Role in Oro Valley, AZ

• Full Time: Monday-Friday 8:00am-4:30pm AZ
• Managing incoming/outgoing Phones and faxes
• Assist with patient walk-ins
• Processing requests and burning CD's
• Documenting information in multiple platforms using two computer monitors.
• Proficient in Microsoft office (including Word and Excel)

Preferred Skills

• Knowledge of HIPAA and medical terminology
• Familiar with different EHR and Billing Systems

We offer:

• Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
• Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
• Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance

You will:

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at a specific site.
• May schedule pick-ups.
• Other duties as assigned.

What you will bring to the table:

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Bonus points if:

• Experience in a healthcare environment.
• Previous production/metric-based work experience.
• In-person customer service experience.
• Ability to build relationships with on-site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.

This job is not eligible for employment sponsorship.

Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here . Know Your Rights , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the Interview Accommodation Request category. You will need your requisition ID when submitting your request, you can find instructions here.

For more information about how we collect and use your data, please review our Privacy Policy .

Datavant is the data collaboration platform trusted for healthcare. With a mission to make the world’s health data secure, accessible, and actionable, Datavant works with payers, providers, life sciences, legal and insurance clients globally to accelerate insights. Datavant enables more than 60 million healthcare records to move between thousands of organizations across the healthcare ecosystem, more than 80,000 hospitals and clinics, 75% of the 100 largest health systems, and 350+ real-world data partners. Datavant has office locations in Boston, New York and San Diego, with international offices in Barcelona and Galway.