Health Information Specialist

VieMed; Lafayette (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Ultipro in Lafayette, LA is seeking a detail-oriented Medical Billing Clerk to support insurance processing for home medical equipment. The role centers on reviewing explanations of benefits, understanding medical documentation, and resolving requests related to patient records and billing.

You will collaborate with patients, physicians’ offices, and internal teams, perform audits, and handle incoming calls, faxes, and emails while ensuring accuracy and regulatory compliance.

Qualifications

• High school diploma required.
• Knowledge of Explanation of Benefits from insurance companies.
• Working knowledge of Medicare & Medicaid regulatory billing & compliance.
• Familiarity with CPT/ICD-10 codes, HCFA 1500/UB04 forms, HIPAA and insurance regulations.

Responsibilities

• Review and understand Insurance policies and standard Explanation of Benefits.
• Review and understand medical documentation effectively.
• Review and resolve request for medical records related to Claims processing, audits, and authorized external entities.
• Perform internal audits for quality assurance.
• Manage medical records for insurance, private individuals and/or Government entities for home medical equipment.
• Establish and maintain communication with patients/family, physicians’ offices, and internal teams for patient benefit.
• Perform clerical tasks such as answering calls, faxing and emails.
• Report concerns to Revenue Cycle Manager and Supervisor.

Skills

Organizational skills

Microsoft Office (Outlook, Word, Excel

Attention to detail

Written & verbal communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

• Review and understand Insurance policies and standard Explanation of Benefits.
• Review and understand medical documentation effectively.
• Review and resolve request for medical records, related to
  • Claims processing
  • Internal and external audits
  • Authorized external entities
• Performs internal audits for quality assurance.
• Responsible for managing medical records of patients for insurance, private individuals and/or Government entities for home medical equipment.
• Establishes and maintains effective communication and good working relationships with patients/family, physicians’ offices, and other internal teams for the patient’s benefit.
• Performs other clerical tasks as needed, such as
  • Answering patient/Insurance calls
  • Faxing and Emails
• Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Revenue Cycle Manager and Supervisor
• Other responsibilities and projects as assigned.

Requirements:

• High School Diploma or equivalent
• Knowledge of Explanation of Benefits from insurance companies
• Working knowledge of government, regulatory billing and compliance regulations/policies for Medicare & Medicaid
• Working knowledge of CPT and ICD-10 codes, HCFA 1500, UB04 claim forms, HIPAA, billing and insurance regulations, medical terminology, insurance benefits.
• Knowledge of policies and procedures to accurately answer questions from internal and external customers
• Utilizes initiative while maintaining set levels of productivity with consistent accuracy.

Experience:

• Minimum of 2 Years in DME experience required
• 3-5 Years in DME or medical billing experience preferred

Skills:

• Superior organizational skills.
• Proficient in Microsoft Office, including Outlook, Word, and Excel.
• Attention to detail and accuracy.
• Effective/professional communication skills (written and oral)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.