Health Information Services Technician

US Tech Solutions; Whittier (CA); On-site; USD 28,929 - 31,684; Full time

Job summary

A global staff augmentation firm is looking for a Medical Record Specialist in Whittier, California. The role involves processing health information, ensuring compliance with HIPAA, and coordinating medical record completion. The ideal candidate will have 3-5 years of experience in an acute care setting, knowledge of medical terminology, and proficiency with electronic health record applications. Strong communication skills and attention to detail are essential for success in this position.

Qualifications

• Knowledge of HIPAA regulations and physician record completion.
• Ability to categorize forms/documents within the medical record.
• Previous experience with electronic health record applications.

Responsibilities

• Safeguard and preserve patient’s protected health information.
• Notify physicians of medical records requiring completion.
• Analyze incomplete patient records for completeness.

Skills

Physician chart completion and chart deficiency analysis

Detail-oriented and self-motivated

Ability to work under continual deadlines

Knowledge of medical terminology

Proficiency with standard office equipment

Education

High School graduate or equivalent

3–5 years of medical record experience in an acute care setting

Tools

Windows software

ChartMaxx

Job description

Base Pay Range

$21.00/hr - $23.00/hr

This position processes health information under the direction of the HIM Director or designated supervisor. The role includes coordinating physician medical record completion and performing the quantitative analysis of all medical record patient types based on standards established by Title 22, CIHQ, Conditions of Participation, and the Medical Staff Rules and Regulations.

Skills and Requirements

• Physician chart completion and chart deficiency analysis
• Basic keyboarding skills (typing speed of 35 wpm)
• Knowledge of medical terminology and familiarity with computers
• Ability to categorize forms/documents within the medical record
• Detail‑oriented and self‑motivated
• Ability to work under continual deadlines and variable requirements
• Ability to focus and maintain accuracy despite interruptions
• Courteous, tactful, and cooperative
• Proficiency with standard office equipment (computers, photocopier, fax, scanner)
• Knowledge of Title 22, CIHQ, Conditions of Participation, Medical Staff Bylaws and Rules and Regulations

Education / Experience

• Knowledgeable of Windows software
• 3–5 years of medical record experience in an acute care setting
• Previous experience with electronic health record applications

Preferred

• High School graduate or equivalent
• Knowledge of physician record completion and HIPAA
• Proficiency in medical terminology

Duties and Responsibilities

1. Safeguard and preserve patient’s protected health information in compliance with HIPAA, state, and federal regulations.
2. Ensure a safe patient environment and adherence to safety practices.
3. Resolve biophysical, psychological, educational, and environmental needs of patients or significant others when administering care.
4. Notify physicians of medical records requiring completion in accordance with Medical Staff Bylaws and regulatory requirements; maintain documentation of notifications.
5. Enforce medical staff guidelines pertaining to record completion; perform daily counts of pending records and monitor unsigned/undistributed orders.
6. Retrieve incomplete records and assist physicians directly in completing their records electronically.
7. Activate temporary suspension of medical staff privileges when records are not completed promptly; communicate suspension information to relevant departments and maintain documentation for reporting.
8. Analyze and re‑analyze incomplete patient records to ensure completeness; update chart tracking systems.
9. Scan loose filing into ChartMaxx System.
10. Use ChartMaxx for deficiency analysis and reporting.
11. Adhere to daily productivity standards.
12. Oversee all incomplete record activities and functions.
13. Assist physicians with record completion issues and escalations.
14. Complete RLDatix Incident Reports for potential compensable events.
15. Conduct record review functions and provide data to the Director or supervisor.
16. Perform basic eScription1 monitoring.
17. Operate office equipment (photocopy, fax, computers, scanners, telephones).
18. Communicate effectively with all customers served.
19. Abide by compliance requirements, enforce policies, and perform duties ethically.

Teamwork / Customer Service Responsibilities

Values and Behaviors: Respect, dignity, fairness, compassion, loyalty, pride, confidentiality, open communication, commitment to a clean environment, and professionalism.

Personal Qualities

• Effective communication and clear expression of ideas; active listening.
• Detail‑oriented, prioritization skills.
• Organized and dependable with a positive appearance and attitude.
• Efficient use of time, proactive completion of tasks.
• Collaboration on ongoing projects.
• Ability to work in a high‑activity area.
• Maintain a safe, neat, orderly workstation.
• Punctual and precise, self‑motivated.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing talent on‑demand. To learn more, visit www.ustechsolutions.com.

EEO Statement

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.