Health Information ROI Clerk – HIPAA-Sensitive Data Entry

Datavant2; Tennessee; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

PTO

Health Insurance

Vision Insurance

Dental Insurance

401k Savings Plan

Tuition Assistance

Job summary

Datavant is seeking an entry-level associate to process release of information (ROI) requests, focusing on medical records for timely, accurate service. You will safeguard patient privacy, adhere to HIPAA, and use company software across platforms while supporting daily operations in a high-volume setting.

The role emphasizes accurate data entry, efficient handling of requests, and professional communication with internal teams and external sources.

Qualifications

• High School Diploma or GED.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in the English language.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must be able to work with minimum supervision responding to changing priorities and role needs.
• Ability to organize and manage multiple tasks.
• Able to respond to requests in a fast-paced environment.

Responsibilities

• Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain working knowledge of Company and facility software.
• Adhere to the Company's and Customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as evident or required.
• Consistent application of medical privacy regulations to guard against unauthorized disclosure.
• Responsible for managing patient health records.
• Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
• Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensures medical records are assembled in standard order and are accurate and complete.
• Creates digital images of paperwork to be stored in the electronic medical record.
• Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answering of inbound/outbound calls.
• May assist with patient walk-ins.
• May assist with administrative duties such as handling faxes, opening mail, and data entry.
• Must meet productivity expectations as outlined at specific site.
• May schedules pick-ups.
• Other duties as assigned.

Skills

Data entry

Attention to detail

Strong communication

Multitasking

Time management

Basic computer skills

Education

High School Diploma or GED

Job description

Datavant is seeking an entry-level associate to process release of information (ROI) requests, focusing on medical records for timely, accurate service. You will safeguard patient privacy, adhere to HIPAA, and use company software across platforms while supporting daily operations in a high-volume setting.

The role emphasizes accurate data entry, efficient handling of requests, and professional communication with internal teams and external sources.