Health Information Rep

Radnet; Meridian (ID); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Health Savings Account

Wellness dollars

401(k) Match

Free imaging services

Job summary

RadNet, Inc. is seeking a Health Information Representative to join a patient-focused team. The role focuses on handling medical records, coordinating with patients, attorneys, and providers, and ensuring accurate and timely delivery of records and CDs.

Applicants should have healthcare office experience, strong communication skills, and the ability to multi-task in a dynamic setting. This on-site position offers comprehensive benefits and growth opportunities within RadNet’s clinical operations.

Qualifications

• Dependability and professionalism with at least 6+ months of medical/radiology office work experience (or completed medical office training education/program)
• Strong customer service and communication abilities
• Ability to multi-task in a fast-paced office environment
• Knowledge of medical terminology is beneficial

Responsibilities

• Answer phones and guide patients through steps, addressing questions and concerns
• Organize and prioritize requests for medical records and route records as needed
• Copy electronic medical records and images onto CDs
• Provide courteous service to attorneys, referring physicians, and patients requesting records
• May occasionally drive to nearby centers or medical offices to deliver or retrieve medical films/CDs
• May cross-train and help in other departments as needed
• Participate in projects/meetings and complete tasks as assigned by management
• Safeguard patient property and Patient Health Information
• Safeguard medications on site per company policy and legal requirements
• Maintain respectful and professional interactions with patients and coworkers
• Demonstrate ability to interact diplomatically with patients and families

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Education

High School Diploma

Job description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Health Information Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Answer phones, kindly talk patients through the steps and answer their questions and concerns.
• Organize and prioritize requests for medical records, and route medical records appropriately based on patient's time of exam.
• Copy electronic medical records and images onto CDs.
• Provide courteous and professional service to attorneys, referring physicians, and patients requesting medical records.
• May occasionally drive to nearby centers and/or medical offices to deliver or retrieve medical films/CD's.
• May cross-train and help in other departments as needed.
• Participate in various projects and/or meetings, and complete other tasks as assigned by management.
• Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
• Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrates ability to establish, nurture, and maintain cooperative working relationships.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Dependability and professionalism with at least 6+ months of medical/radiology office work experience (or completed medical office training education/program)
• Computer skills
• High School Diploma
• Medical terminology knowledge.
• The ability to multi-task, excellent customer service skills, great communication skills, clean driving record (No SR-22, DUI or suspended license within the last 7 years), and the ability to lift up to 30 pounds are also a must!

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.