Health Information Management Specialist

Ensemble RCM; Winchester (VA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Bonus Incentives

Paid Certifications

Tuition Reimbursement

Comprehensive Benefits

Career Advancement

Job summary

Ensemble RCM is seeking an entry-level analyst to perform timely review and analysis of health records, ensuring accurate documentation and coding readiness. The role supports CMS and Joint Commission compliance and leverages EMR systems to track and resolve missing documentation.

Your work will impact patient and client experiences by reducing delays and improving data quality, with opportunities for professional development through tuition reimbursement and certifications.

Qualifications

• CMS knowledge and Joint Commission regulations preferred.
• EMR experience preferred.
• Healthcare Revenue Cycle experience preferred.

Responsibilities

• Completes analysis/reanalysis of all records accurately and timely.
• Completes accounts from EMR Waiting for Documentation and Missing Document work queues when missing documentation is received.
• Follow-up with ancillary/nursing departments for missing documentation as outlined.
• Follow-up with providers regarding missing documentation/dictation preventing the account from being coded.
• Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.
• Reviews medical record documentation in electronic medical records and, creates appropriate charting deficiencies in the deficiency management system, and assigns those deficiencies to the appropriate provider(s).
• Actively manages various analysis-specific work queues, electronic and manual, to ensure timely analysis and chart completion.
• Adheres to established company standards/policies and system workflow guidelines to add and re-assign accounts to appropriate work queues for processing.
• Identifies systematic problems and routes to the Manager for facility resolution.
• Promptly reports issues and trends not complying with facility or corporate policies/standards.
• Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.
• Other duties as assigned

Skills

CMS knowledge

Joint Commission regulations

Inquisitive mindset / AI openness

Tools

EMR software

Job description

Thank you for considering a career at Ensemble!

Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.

Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!

O.N.E Purpose:

Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.

Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.

Striving for Excellence: Execute at a high level by demonstrating our "Best in KLAS" Ensemble Difference Principles and consistently delivering outstanding results.

The Opportunity:

ENTRY LEVEL CAREER OPPORTUNITY OFFERING:

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement

This position will pay between $18.65 - $19.90 /hr based on experience

Job Responsibilities:

• Completes analysis/reanalysis of all records accurately and timely
• Completes accounts from EMR Waiting for Documentation and Missing Document work queues when missing documentation is received.
• Follow-up with ancillary/nursing departments for missing documentation as outlined.
• Follow-up with providers regarding missing documentation/dictation preventing the account from being coded.
• Completes unbilled spreadsheet with updates regarding the status of missing documentation and sends to management.
• Reviews medical record documentation in electronic medical records and, creates appropriate charting deficiencies in the deficiency management system, and assigns those deficiencies to the appropriate provider(s).
• Actively manages various analysis-specific work queues, electronic and manual, to ensure timely analysis and chart completion.
• Adheres to established company standards/policies and system workflow guidelines to add and re-assign accounts to appropriate work queues for processing.
• Identifies systematic problems and routes to the Manager for facility resolution.
• Promptly reports issues and trends not complying with facility or corporate policies/standards.
• Documents all workflows, including any alterations, modifications, and changes that will occur based on the processes that will be implemented or enhanced.
• Other duties as assigned

Required Experience:

• Knowledge of CMS, and Joint Commission regulations preferred
• EMR experience preferred
• Healthcare Revenue Cycle experience preferred (Acute care facility HIM experience)
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.

Certifications:

CRCR Required within 9 months of hire (company paid)

Join an award-winning company

• Five‑time winner of "Best in KLAS" 2020-2022, 2024-2025
• Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
• 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
• Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
• Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
• Energage Top Workplaces USA 2022-2024
• Fortune Media Best Workplaces in Healthcare 2024
• Monster Top Workplace for Remote Work 2024
• Great Place to Work certified 2023-2024

Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:

• Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well‑being programs.
• Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
• Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
• Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.

Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on