Health Information Management Representative

UnitedHealth Group; Dallas (TX); Remote; USD 25,000 - 44,000; Full time

Benefits offered by this job

comprehensive benefits package

incentive and recognition programs

equity stock purchase

401k contribution

Job summary

UnitedHealth Group, in partnership with Optum, is seeking a Remote Health Information Specialist to support the Allina Health account. This full-time role offers flexible telecommuting from anywhere in the U.S., with 10-hour shifts and a training period.

You will organize health information records, review documentation for accuracy, manage requests, and ensure compliance with regulatory requirements while delivering reliable patient data. Training is provided for six weeks, with CST hours.

Qualifications

• High School Diploma / GED is required.
• Must be 18 years of age or older.
• 1+ years of customer service experience in a healthcare setting.
• Experience working with medical records.
• Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management).
• Ability to train for the first six weeks between Monday - Friday, 7:00 am - 3:30 pm CST.
• Ability to work full-time, Friday-Monday with 10-hour shifts during 8:00am - 4:30pm CST.
• 2+ years of medical terminology experience (preferred).
• 2+ years of health information management (HIM) experience (preferred).

Responsibilities

• Organizes and maintains health information records.
• Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information.
• Manages requests for documentation and information.
• Scans and edits documents in the electronic medical record.
• Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems.
• Distributes reports and results.
• May train and mentor co-workers.
• Analyzes documentation and tracks completion to meet regulatory requirements.
• Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability.
• Other duties as assigned.

Skills

Customer service

Healthcare setting

Medical records

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full time, Friday - Monday. Employees are required to have flexibility to work any of our 10-hour shift schedules during our normal business hours of 8:00am - 4:30pm CST. It may be necessary, given the business need, to work occasional overtime.

We offer 6 weeks of on-the-job training. The hours of training will be 7:00 am - 3:30 pm CST, Monday - Friday.

Primary Responsibilities:

• Organizes and maintains health information records
• Reviews electronic chart documentation ensuring correct patient, location, and no duplicate information
• Manages requests for documentation and information
• Scans and edits documents in the electronic medical record
• Locates, logs, retrieves, files, and delivers medical records stored in various mediums and systems
• Distributes reports and results
• May train and mentor co - workers
• Analyzes documentation and tracks completion to meet regulatory requirements
• Promotes principles of health information accuracy, transparency, currency, accessibility, relevancy, and reliability
• Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR older
• 1+ years of customer service experience in a healthcare setting
• Experience working with medical records
• Experience with Microsoft Word, Microsoft Excel (create, edit, save documents and spreadsheets) and Microsoft Outlook (email and calendar management)
• Ability to train for the first six weeks between Monday - Friday, 7:00 am - 3:30 pm CST
• Ability to work full-time, Friday-Monday. Employees are required to have flexibility to work any of our 10-hour shift schedules during our normal business hours of 8:00am - 4:30pm CST

Preferred Qualifications:

• 2+ years of medical terminology experience
• 2+ years of experience in health information management (HIM)

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution (all benefits are subject to eligibility requirements)

No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives.

The hourly pay for this role will range from $18 - $32 per hour based on full-time employment.

We comply with all minimum wage laws as applicable.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.