Health Information Management (HIM)/Compliance Manager

Waterfall Community Health Center, FQHC; North Bend (OR); On-site; USD 46,094 - 63,052; Full time

Benefits offered by this job

Competitive PTO accrual

Medical/Dental/Vision 100% employer paid

401(k) retirement plan with 6% match

Gym membership discount

Employee Assistance Program (EAP)

Job summary

A community health organization in North Bend is looking for a Health Information Management (HIM)/Compliance Manager. This role involves overseeing medical records and ensuring compliance with HIPAA regulations. The ideal candidate will possess an associate degree in health information management, along with 10-15 years of healthcare experience. You will manage risks and serve as the point of contact for patient complaints, among other responsibilities. A competitive benefits package is offered.

Qualifications

• High School Diploma or GED; an associate degree in health information management is preferred.
• 10-15 years of healthcare experience preferred.
• Experience with electronic medical/health records (EHR/EMR) required.

Responsibilities

• Provide oversight, management, and coordination of medical records.
• Ensure compliance with HIPAA and risk management.
• Act as point of contact for patient complaints and grievances.

Skills

Customer service

Compliance management

HIPAA knowledge

Risk management

Electronic medical records

Education

Associate degree in health information management

Tools

OCHIN Epic

Job description

Health Information Management (HIM)/Compliance Manager

Join to apply for the Health Information Management (HIM)/Compliance Manager role at Waterfall Community Health Center, FQHC.

Overview

Job Title: Health Information Management (HIM) / Compliance Manager
Location: North Bend
Status: Full-time, benefitted
Travel: Minimal
Wage: $33.46/hr - $45.77/hr

Job Details

• Job Category: Administrative Management
• Reports to: Interim Leadership Team
• Manages Direct Reports: No
• HR Review & Approval: 9/3/25
• Position Type/Status: Full-time, benefitted

Job Purpose

Functions as a Health Information (HIM)/Compliance Manager (CM) in a team and mission-based setting to provide oversight, management, and coordination of electronic and paper medical records, compliance, HIPAA compliance, and risk management. Ensures the privacy, safety, and security of medical records. Establishes and maintains departmental policies and procedures to ensure quality and effectiveness of workflow. May spearhead projects dealing with the implementation/enhancement of electronic medical records; identifies, compiles, and abstracts information for quality assurance/compliance reporting purposes. Processes and prepares related business and/or governmental forms. Provides front-line responses to requests for records from internal and external sources, compliance, HIPAA, and risk management. May be asked to work at other clinic sites as needed.

Duties

• Adhere to the water- center mission to remove barriers to care and support the organization’s values.
• Serve as medical records department subject matter expert; oversee and manage all aspects pertaining to medical records, including policies and procedures, requests for release of information, death certificates, POLST submissions, digital faxes, and requests for medical records in accordance with state law and HIPAA.
• Maintain working knowledge of HIPAA rules and disseminate information as appropriate; apply to day-to-day operations.
• Independently review and evaluate compliance issues; collaborate with relevant teams and General Counsel for complex issues.
• Identify compliance vulnerabilities and risk; implement action plans and provide guidance to prevent recurrence.
• Perform Compliance and Risk Management investigations; provide recommended actions and regular reports to Executive Leadership and the Board.
• Ensure data integrity by auditing results and reporting to applicable managers.
• Participate in internal committees as directed (QA, QI, Health and Safety).
• Provide documentation to support FTCA redeeming application submission.
• Facilitate WCHC Privileging process per policy.
• Act as point of contact for patient complaints and grievances (including FTCA).
• Preserve all center documentation related to claims or complaints (e.g., medical records, lab/x-ray results, billing records, staff records, procedures).
• Report claims and potential PCEs to appropriate insurers and agencies per policy and FTCA.
• Perform other duties to support the organization’s Vision, Mission, and Values.

Education and/or Experience and Qualifications

• High School Diploma or GED; an associate degree in health information management is preferred.
• 10-15 years of healthcare experience preferred.
• Demonstrates customer service and phone etiquette competencies.
• Experience with electronic medical/health records (EHR/EMR) required; experience with OCHIN Epic preferred.
• Experience managing the lifecycle of electronic and paper medical records; healthcare industry experience preferred.
• Maintain confidentiality in accordance with WCHC policies and HIPAA regulations.

Licensures/Certifications

• RHIT and/or CHPC/CPOC, with ability to achieve within 6 months of hire and recertify prior to expiration.
• Non-violent Crisis Intervention training completed within 6 months of hire and recertified prior to expiration.
• Current AHA Basic Life Support (BLS) within 6 months of hire and recertify prior to expiration.
• Mandatory Trainings for Organization and Advanced Health compliance completed within 3-6 months and recertified prior to expiration.
• Valid Oregon Driver License.

Immunizations

• TB test upon hire.

Physical Requirements

• Prolonged periods of sitting at a desk working at a computer; able to lift up to 20 pounds occasionally.

Benefits

• Competitive PTO accrual (up to 193 hours per year to start).
• 7 paid holidays (you must be scheduled to work the holiday to qualify).
• Medical/Dental/Vision 100% employer paid.
• 401(k) retirement plan with 6% match.
• Long-term disability options.
• $50,000 life insurance policy with options for additional voluntary life.
• Additional voluntary Critical Illness, Accident, and Hospital Indemnity coverage optional.
• Employee Assistance Program (EAP).
• Downtown Health and Fitness gym membership discount.
• Headspace care employer-paid membership.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Health Care Provider
• Industries: Hospitals and Health Care