Health Information Management Coordinator

Jobtailor; Houston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Memorial Hermann Health System in Houston, TX, seeks an experienced Health Information Management leader to direct the daily operations of the HIM department. You will oversee workflow, staff development, and performance metrics while ensuring compliance with documentation and coding standards.

The role requires strategic policy updates, training across the team, and coordination with physicians and office staff to maintain legal medical records and regulatory alignment.

Qualifications

• Bachelor’s degree or equivalent training/experience.
• Eight years of HIM experience or equivalent education/training.
• RHIT or RHIA preferred.
• Strong knowledge of medical terminology.
• Strong knowledge of medical records procedures and compliance.
• Experience in document imaging, prepping or scanning.
• Good organization and interpersonal skills.
• Effective oral and written communication; ability to work with all staff levels.

Responsibilities

• Direct the daily operations of the Health Information Management department.
• Oversee workflow, performance metrics, and staff development.
• Update policies and assist with regulatory-compliant policy creation.
• Coordinate daily activities and adjust workloads as needed.
• Develop and coordinate HIM compliance education and training.

Skills

HIM Leadership

Staff Development

Document Imaging

RHIT/RHIA

Medical Terminology

Regulatory Compliance

MS Word

MS Excel

Adobe Products

EMR Systems

Auditing

Data Analysis

Filing Systems

Education

Bachelor’s degree

RHIT or RHIA preferred

Tools

Document Imaging Systems

EMR Systems

Adobe Products

Job description

• Direct the daily operations of the Health Information Management department
• Maintain statistics and productivity measures and standards
• Update policies and procedures and assist with developing new policies for regulatory requirements
• Coordinate daily activities, oversee HIM staff development, assign duties and adjust workloads
• Respond to workflow questions and reassign tasks as needed
• Assist with vacation and holiday scheduling and maintain adequate coverage
• Conduct new employee and on-the-job training
• Educate staff on correct procedure guidelines
• Oversee workflow and provide daily status reports to the manager when backlogs develop
• Develop and coordinate HIM compliance education and training for documentation and coding
• Oversee abstracting and auditing functions and handle internal and external medical-record audits
• Validate and quality-review scanned records and maintain legal medical-record integrity
• Assess and develop workflows to maintain efficiency
• Investigate and resolve complex clerical, office and chart-locator problems
• Identify scanning-error trends and communicate findings to management
• Review medical records and deficiencies for compliance with completion rules and regulations
• Audit electronic and manual entries and resolve discrepancies
• Maintain complex filing systems, retrieve and locate records, file or scan information, identify duplicate records and purge old records
• Determine document content and data to retain in physical and electronic legal medical records
• Monitor medical-record entries for legibility, completeness and signatures
• Maintain knowledge of coding principles, government regulations, protocols and payer requirements for coding and billing
• Review scanned documents for accuracy, legibility and identification
• Provide customer-service-related duties
• Communicate with physicians and staff to clarify diagnoses or obtain additional information
• Ensure safe care and adherence to Memorial Hermann policies, procedures and service standards
• Support department goals and serve as a preceptor, mentor and resource
• Perform other duties as assigned

Requirements

• Bachelor’s degree; equivalent combination of training and experience considered in lieu of degree
• Eight (8) years of experience in health information management or equivalent health information management education/technical training
• RHIT or RHIA preferred
• Strong knowledge of medical terminology
• Strong knowledge of medical records procedures and compliance
• Experience in document imaging, prepping or scanning
• Good organization skills and interpersonal skills
• Effective oral and written communication skills
• Ability to communicate with all levels of staff
• Ability to follow instructions and perform tasks accurately
• Ability to work independently with good judgment within the area of responsibility
• Working knowledge of computer systems and programs, with expertise in MS Word, Excel and Adobe products

Core Competencies

Demonstrates expertise in Health Information Management, including compliance with medical records procedures and regulations, effective staff training, and workflow optimization. Proficient in document imaging and maintaining the integrity of legal medical records.

Highest-signal resume keywords

• Health Information Management
• Medical Records Compliance
• Document Imaging
• RHIT or RHIA Certification
• Effective Communication Skills

Hard Skills

• Medical Terminology
• Medical Records Procedures
• Workflow Development
• Auditing Functions
• Quality Review of Records
• Data Retention Management
• Scanning Error Identification
• Statistical Analysis
• Compliance Education
• Filing Systems Management

Soft Skills

• Good Organization Skills
• Interpersonal Skills
• Effective Oral Communication
• Effective Written Communication
• Judgment and Independence

Certifications & Qualifications

• RHIT
• RHIA

Industry Keywords

• Health Information Management
• Regulatory Requirements
• Coding Principles
• Payer Requirements
• Medical Record Audits

Tools & Technologies

• MS Word
• MS Excel
• Adobe Products
• Document Imaging Systems
• Electronic Medical Records Systems