Health Information Coordinator 1 or 2

State of Louisiana; New Orleans (LA); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health care benefits

Retirement plans

Generous leave

Job summary

LSU Health Sciences Center is seeking a Health Information Coordinator 1 or 2 at our New Orleans campus. The role involves entering patient data into the electronic health record, scheduling diverse patient groups, and supporting faculty and students with patient information.

Responsibilities include greeting patients, coordinating appointments in Axium, assisting with data gathering, and ensuring clear communication with a diverse community. Pre-employment checks apply.

Qualifications

• One year of experience in administrative services; OR
• One year of training in or completion of a business or clerical-related curriculum from a business school or technical institute.
• Experience substitutions: every 30 semester hours earned credits one year of experience toward required general experience.

Responsibilities

• Enters all patient data in the electronic health record.
• Schedules all screening patients and returning patients, including Oral Surgery and General Practice Resident patients.
• Schedules all dental students’ patients in Axium when needed.
• Schedules all dental hygiene students’ patients.
• Greets patients with a positive attitude.
• Communicates well with diverse patient populations, faculty, students and staff.
• Explains compliance rules to patients concisely and properly.
• Assigns a clinic number to new patients.
• Answers phone lines and directs calls to proper area.
• Assists faculty and students in gathering information concerning a patient.
• Notifies students of patient cancellations.
• Is flexible to change working areas if needed.

Skills

Administrative services

Data entry (EHR)

Scheduling patients

Communication

Patient interaction

Education

Business or clerical curriculum

Tools

Axium

Job description

LSU Health Sciences Center offers a challenging academic environment with the best attributes of a health sciences center. We are committed to excellence through a talented and diverse faculty and staff. We appreciate your interest in joining our LSU Health New Orleans community. As a campus of Louisiana State University, LSU Health New Orleans offers excellent benefits including health care and retirement plans, and generous sick and vacation leave.

LSU Health New Orleans School of Dentistry Pediatric Department is seeking motivated applicants for the position of Health Information Coordinator 1 or 2.

• One year of experience in administrative services; OR
• One year of training in or completion of a business or clerical-related curriculum from a business school or technical institute.
• EXPERIENCE SUBSTITUTION:
• Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the required general experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Duties and responsibilities included but not limited to:

• Enters all of the patient data in the electronic health record.
• Schedules all screening patients and returning patients which may include Oral Surgery patients and General Practice Resident patients.
• Schedules all dental students’ patients in axium when needed
• Schedules all dental hygiene students’ patients.
• Greets patients with a positive attitude
• Communicates well with the diverse population of patients, the faculty, students and staff.
• Explains the compliance rules to the patient in a concise and proper way
• Assigns a clinic number to all new patients
• Answers phone line and direct all calls to the proper area.
• Assists faculty and students in gathering information concerning a patient.
• Notifies students of patient cancellations.
• Is flexible to change working areas if needed

Core competencies include:

• Communicating effectively: The ability to relay information correctly and appropriately to connect people and ideas.
• Focusing on Customers: The ability to serve the needs of those who support and/or rely on the services provided
• Following Policies and Procedures: The ability to comply with policies and procedures of the organization as well as State Civil Service rules, and all applicable federal and state laws.

Appointment Type

Probational, Promotional, or Job Appointment

Career Progression

This position may be filled as a Health Information Coordinator 1 or 2

Location

1100 Florida Ave. New Orleans LA 70119

Work Schedule

Monday - Friday 8:00 AM - 4:30 PM

Compensation

Starting pay is based on the applicant's qualifications.

• Health Information Coordinator 2: $16.37/hour
• Health Information Coordinator 1: $15.30/hour

Additional Compensation

• $1.00/hour Longevity Pay for eligible hours worked

• This position does not require applicants to take a Civil Service test.
• Pre-employment Drug testing and Criminal Background check are required.
• This position will require selected applicant to be in a probationary status for at least 6 months

Additional Information About Our School/Department

Comprehensive benefits are available to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement plans; generous annual and sick leave; 14 paid holidays per year; and an employee health primary care clinic. See following link for more details on our benefits offerings: LSUHSC, New Orleans – Benefits

Other employee benefits include a full-service credit union, wellness benefits featuring complimentary fitness center membership for employees and their spouses, employee assistance program, campus assistance program, and pet insurance option. More information about these benefits can be found on this webpage: Additional Benefits

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

For further information about this vacancy contact:
Ora Jones
LSU Health Sciences Center
HR Management Department
504.568.7378