Health Homes Care Manager - Seneca

Children's Home; Town of Waterloo (NY); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Student Loan and Tuition Reimbursement

Employee Assistance Program

PTO and paid holidays

Health, Dental, Vision Insurance withH

Life Insurance

Job summary

Children's Home is seeking Health Home Care Managers to provide youth-focused care coordination. You will help eligible children access medical and behavioral health services, education, housing, and other supports.

Join a team-based setting that emphasizes strength-based planning, family involvement, and collaboration with service providers to improve wellbeing and independence.

Qualifications

• Bachelor's degree in Human Services or related field preferred.
• Associate degree with waiver may be considered.
• Experience in youth-focused human services is required.

Responsibilities

• Coordinate comprehensive care plans and services.
• Develop and maintain therapeutic relationships with families.
• Advocate with DSS and community agencies for clients.
• Complete reports promptly and ensure compliance.
• Provide case management, planning, coordination, and crisis response.

Skills

Teamwork

Documentation

Crisis intervention

Client relations

Education

Bachelor's Degree in Human Services or related field

Associate's Degree in Human Services or related field with waiver

Job description

Serving with Compassion, Creativity, and Consistency.

$21.75-23.75 an hour

Covering the Finger Lake region - will require day travel.

Position Summary

Health Home Care Managers at the Children's Home provide strength-based, youth-focused services to help eligible children access medical and behavioral healthcare, social services, education, housing, and other essential supports. Working in partnership with the child, their family, and service providers, they coordinate the most appropriate resources to meet the child's needs, improve well-being, and support independence in the least restrictive environment.

Comprehensive Care Management uses a team-based approach to create a single care plan that ensures appropriate, high-quality, and cost-effective support. It also provides oversight and coordination to make sure health and social services are delivered effectively.

Responsibilities

• Model team standards daily and actively participate in teamwork across departments.
• Maintain strong relationships with DSS, community agencies, schools, and service providers to advocate for clients.
• Complete required reports and documentation promptly, ensuring accuracy, professionalism, and compliance with all standards.
• Provide comprehensive care management, including case planning, coordination, and crisis response services.
• Develop and maintain therapeutic relationships with families, promoting parent-child bonding and family-centered practices.
• Assess family strengths and needs to support intervention planning, skill development, and independent living.
• Utilize client-centered approaches and implement innovative best practices based on current research and trends.
• Continuously monitor, evaluate, and improve clinical programming to enhance service effectiveness.

Requirements

Education

• Bachelor's Degree in Human Services or related field strongly preferred
• Associate's Degree in Human Services or related field possible, with a special waiver

Experience

• 3 years of experience with case management with an associate's degree
• 2 years of experience with human services with a bachelor's degree
• At least two years of experience in youth-focused human services or related field required
• Driver's License and ability to maintain insurability throughout employment required

Benefits

Benefits available to all staff:

• Student Loan and Tuition Reimbursement
• Employee Assistance Program
• Employee Discounts at the Southern Tier Community Center
• Opportunities for Professional Development

Full Time Benefits:

• Agency-Paid CEUs, License Prep Course, and License Exam
• 403(b) with 6% employer contribution
• PTO plus 9 paid holidays
• Childcare Reimbursement
• Health, Dental, and Vision Insurance (with HSA/FSA Accounts)
• Life Insurance

EEO Statement: Children's Home is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristics.