Health Fitness Specialist - PRN

STGi; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company is seeking a Health Fitness Specialist to support wellness services in New York City. The role involves managing fitness programs, providing exercise guidance, and ensuring customer satisfaction. Ideal candidates will have strong communication skills and a background in fitness.

Qualifications

• Experience in fitness program development and exercise guidance.
• Ability to respond to medical emergencies and provide first aid.

Responsibilities

• Assist with day-to-day facility operations and conduct orientations.
• Develop exercise programs and oversee activities for participants.
• Respond to customer inquiries and manage complaints.

Skills

Customer Service

Exercise Guidance

Fitness Program Development

Job description

STGi is currently seeking a Health Fitness Specialist to support our Wellness and Health Promotion Services contract with Federal Occupational Health in New York City, NY.

Job Specific Duties and Responsibilities:

1. Service Operations
2. Assist with day-to-day facility operations including covering site hours, onboarding members, conducting orientations, leading group fitness classes, cleaning equipment, providing exercise guidance, and implementing member programs such as fitness and wellness challenges.
3. Support on-site and virtual programming as applicable.
4. Prepare fitness-related materials like newsletters, handouts, and bulletin boards.
5. Assist with reports and tracking requirements.
6. Report equipment and facility issues promptly.
7. Assist with procurement of equipment and supplies.
8. Develop exercise programs to enhance strength, flexibility, endurance, or circulatory health, aligned with current exercise science standards.
9. Distribute first aid supplies and respond to medical emergencies by activating EMS, performing CPR, or using AED as needed.
10. Submit safety event reports within 24 hours and notify managers of serious incidents.
11. Demonstrate correct use of exercise equipment and routines.
12. Recommend methods to increase physical activity and interpret participant data for program adjustments.
13. Prescribe individualized exercise programs using various equipment.
14. Oversee exercise activities for participants at all risk levels and explain testing procedures.
15. Report privacy and security breaches immediately.
16. Support directives from the agency agreement as assigned.

Administrative (Business/Management)

1. Arrive on time, adhere to work hours, request leave timely, and follow telework policies.
2. Foster a climate of trust, accountability, and professionalism; report concerns to the manager.
3. Report hardware, telecommunications, or other technical issues impacting duties.

Technology

1. Utilize IT systems for tracking and deliverables.
2. Complete mandatory IT training by deadlines.
3. Report IT and equipment needs to the manager.

Strategy

Customer Service

Respond professionally to customer inquiries and complaints regarding FOH services within 24 hours, escalate issues as needed, and follow through to resolution.