Health Engagement Coach - Franklin County Ohio

UnitedHealthcare; Dublin (OH); Remote; USD 73,000 - 130,000; Full time

Job summary

UnitedHealthcare's Health Engagement Coach role in Franklin County, OH, focuses on delivering prevention and lifestyle interventions to employees, using coaching techniques to promote behavior change.

You will collaborate with the Health Engagement Consultant to implement a multi-year roadmap, deliver coaching at up to 75% travel, and support nutrition, activity, weight management, and chronic disease risk reduction for employees.

Qualifications

• 2+ years of experience in direct education and/or coaching with individuals for disease prevention, health education, or behavior change.
• Current knowledge of disease prevention (cardiovascular and diabetes) and basic understanding of exercise principles, nutrition, and weight management.
• Beginner or Intermediate skills within Office 365 applications, particularly Word, Excel, and PowerPoint.
• Energetic and compassionate personality willing to teach, learn and be open to new and innovative ways of delivering preventive and intervention services.
• Ability to communicate and interact with individuals at varying education levels.
• Flexible, open to new ideas, and willing to take on new responsibilities.
• Ability to prioritize and organize own work to meet deadlines.
• Commitment to continuing professional development.
• Live within commutable distance from the Franklin County OH area and willing to travel up 75% of your time within the territory.

Responsibilities

• Assist employees in developing personal and measurable health goals and plans.
• Meet with employees on a regular schedule to monitor progress and make referrals to resources.
• Administer basic non-invasive biometric measurements for employees; provide health education, referral, and counseling based on results.
• Track individual and group employee meetings in proprietary dashboard.
• Maintain and report accurate, timely and appropriate outcomes data.
• Participate in regular meetings with the Employee Wellness Program manager and/or staff.
• Create presentations and present relevant health information to individuals and groups at the assigned UHC customer.
• Demonstrate an ability to deliver effective personal health coaching and promote behavior change.
• Adapt coaching and education methods to accommodate the unique needs of each employee served.
• Demonstrate established customer service behaviors and standards.

Skills

Disease prevention

Cardio/Diabetes knowledge

Office 365 basics

Empathy & communication

Flexible & adaptable

Time management

Customer service

Travel readiness

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Health Engagement Coach - Franklin County Ohio (2383567)

Health Engagement Coach - Franklin County Ohio - 2383567

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

This Health Engagement Coach collaborates with the Health Engagement Consultant to develop and implement a multi-year solutions roadmap. This strategy utilizes analytic data to improve employee engagement, affordability and decision making. The Health Engagement Coach and Health Engagement Consultant work in tandem to deliver high impact results that incorporate a solutions-oriented engagement process. This position focuses on engagement and consumerism, in conjunction with UHC and Optum products, as well as external vendors.

The Health Engagement Coach is responsible for delivering prevention and lifestyle intervention services focusing on nutrition, physical activity, weight management and reduction of risk for chronic disease. The Health Engagement Coach will use behavior modification and coaching techniques via one-on-one sessions to high and moderate risk clientele who are Franklin County employees.

Travel

If you reside within a commutable distance from the Franklin County OH area, you will have the flexibility to work remotely* as you take on some tough challenges. Candidates must be willing to travel up to 75% of the time to multiple locations within the Franklin County - OH area.

Primary Responsibilities:

• Assist employees in developing personal and measurable health goals and plans


• Meet with employees on a regular schedule to monitor progress and make referrals to resources


• Administer basic non-invasive biometric measurements for employees (weight, waist circumference, body fat); provides associated health education, referral, and counseling based on results


• Track individual and group employee meetings in proprietary dashboard


• Maintain and report accurate, timely and appropriate outcomes data (unidentified)


• Participate in regular meetings with the Employee Wellness Program manager and/or staff


• Create presentations and present relevant health information to individuals and groups at the assigned UHC customer


• Demonstrate an ability to deliver effective personal health coaching in a manner that promotes behavior change


• Appropriately adapt coaching and education methods to accommodate the unique physical, psychosocial, and emotional needs of each employee served


• Demonstrate established customer service behaviors and standards. Treat all clients with courtesy, dignity, and respect

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 2+ years of experience required in direct education and/or coaching with individuals for disease prevention, health education, or behavior change


• Current knowledge of disease prevention (cardiovascular and diabetes) and basic understanding of exercise principles, nutrition, and weight management


• Beginner or Intermediate skills within Office 365 applications, particularly Word, Excel, and PowerPoint


• Proven to be energetic and compassionate personality willing to teach, learn and be open to new and innovative ways of delivering preventive and intervention services


• Proven to demonstrate insight into human behavior and can communicate and interact with individuals at varying education levels


• Proven to be flexible, open to new ideas, and willing to take on new responsibilities


• Proven ability to prioritize and organize own work to meet deadlines


• Demonstrates commitment to continuing professional development


• Live within commutable distance from the Franklin County OH area and willing to travel up 75% of your time within the territory

Preferred Qualifications:

• Certified Health Education Specialist


• Certification in a nationally recognized coaching program or other health licensure

Other Conditions:

• Must be able to work unsupervised


• Position may require some evening and/or weekend hours. This is typically a Monday - Friday work schedule, with flexibility to accommodate a variety of employee schedules

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, and the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.