Health Communication/Technical Writer

Goldbelt Professional Services LLC; Atlanta (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Goldbelt Professional Services LLC seeks a Health Communication/Technical Writer to support the CDC's NCIRD division at the Roybal Campus in Atlanta, GA. The role focuses on creating and disseminating communications for diverse audiences, coordinating with multiple offices, and leading content development from concept to delivery.

The position requires strong writing/editing skills, knowledge of public health messaging, and experience with PowerBI dashboards and Adobe/Microsoft tools.

Qualifications

• Knowledge of public health communication principles, plain language standards, CDC requirements, clearance processes, and leadership messaging priorities.
• Skill in developing, reviewing, and editing clear, accurate, and consistent communication materials across multiple channels, including media responses, talking points, factsheets, newsletters, and toolkits.
• Ability to create and manage PowerBI dashboards, analytics reports, and other data visualization products to track media trends, outcomes, health trends, and audience engagement.
• Skill in analyzing engagement metrics, media data, audience insights, and communication outcomes to refine messaging and improve outreach effectiveness.
• Ability to develop timely outbreak-related communication products and resources for state, local, and partner audiences, including public information officers and other public health stakeholders.
• Public health communication skills, including ability to support development and packaging of toolkits, guidance, etc.
• Ability to effectively communicate technical language to non-expert audiences, both orally and in writing.
• Ability to quickly synthesize and communicate information in a concise, digestible way.
• Experience liaising across teams with varying expertise and skill sets.
• Advanced use of Adobe and Microsoft Office Tools (Word, Excel, Access, PowerPoint, Publisher, SharePoint).
• Ability to work in a fast-paced environment and meet tight deadlines.
• Ability to work well independently, be solution-oriented, motivated, and committed to customer and company success.
• Able to collaborate with internal CDC partners.

Responsibilities

• Create and disseminate high-quality communication products (fact sheets, web content, social media, toolkits, presentations) tailored to diverse audiences.
• Collaborate with subject matter experts, analysts, and leadership to support communication for major initiatives and high-visibility announcements.
• Provide writing/editing support for leadership messages, Q&As, fact sheets, PowerPoints, emails, newsletters and manuscripts.
• Develop messaging aligning office activities to center goals and leadership priorities.
• Coordinate and solicit content from divisions, OD offices, work groups and other agency stakeholders.
• Provide project management support for communication activities and assist in developing, maintaining and executing communications plans.
• Manage internal communication channels such as SharePoint, Teams and other tools.
• Ensure language is clear and consistent across channels and CDC requirements.
• Review and assess communication performance metrics and provide recommendations.
• Support evaluations of tactics to improve communication practices.
• Participate in team meetings and contribute to reports and feedback mechanisms.

Skills

Public health communication

Plain language

PowerBI dashboards

Data visualization

Stakeholder collaboration

Adobe Suite

Microsoft Office

SharePoint

Clear communication index

CDC clearance ability

Education

Bachelor's degree in Health Education, Communications, Public Health, English or related field

2-5 years of health communication experience

Tools

SharePoint

O365 products

PowerBI

Job description

Overview

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Professional Services specializes in providing expert resources for Public Health missions including scientific, technical, and administrative support from junior staff to high-level subject matter experts. Research and data driven, Goldbelt Professional Services' experts create solutions customized to the client's needs.

Goldbelt Professional Services, LLC is seeking a Health Communication/Technical Writer to work within the National Center for Immunization and Respiratory Diseases (NCIRD), Centers for Disease Control and Prevention (CDC). This position will provide professional support for the Division of Viral Diseases Communication's Team to include a focus on internal and external communications activities. This work will be performed at Centers for Disease Control and Prevention (CDC) Roybal Campus in Atlanta, GA. The CDC is the nation's premier health promotion, prevention, and preparedness agency. The Health Communications/Technical Writer will report to Goldbelt Professional Services leadership to ensure the execution of timely, high-quality deliverables for the client.

Responsibilities

Health Communication/Technical Writer: will create and disseminate high-quality communication products (e.g., fact sheets, web content, social media, toolkits, and presentations) tailored to diverse audiences such as public health professionals and healthcare providers and collaborate with subject matter experts, analysts, and leadership to support communication efforts for major initiatives and high-visibility announcements.

• Provide writing/editing technical support for leadership messages, Q and As, fact sheets, PowerPoints, emails, newsletters and manuscripts.
• Help develop messaging aligning office activities to center goals and leadership priorities.
• Coordinate and solicit content and updates from different entities such as divisions, OD offices, work groups and other agency stakeholders.
• Provide project management support for communication activities and assist in the development, maintenance and execution of communications plans.
• Manage key internal communication channels such as SharePoint, Teams and other tools.
• Ensure language is clear and consistent across channels and aligns with CDC requirements.
• Review and assess communication performance metrics and provide timely and credible recommendations.
• Support evaluations of communication tactics and strategies to provide timely and credible recommendations for improving existing practices and meeting division communication needs.
• Participate in team meetings, and contribute to reports and other feedback mechanisms as appropriate

Qualifications

Necessary Skills and Knowledge

• Knowledge of public health communication principles, plain language standards, CDC requirements, clearance processes, and leadership messaging priorities.
• Skill in developing, reviewing, and editing clear, accurate, and consistent communication materials across multiple channels, including media responses, talking points, factsheets, newsletters, and toolkits.
• Ability to create and manage PowerBI dashboards, analytics reports, and other data visualization products to track media trends, outcomes, health trends, and audience engagement.
• Skill in analyzing engagement metrics, media data, audience insights, and communication outcomes to refine messaging and improve outreach effectiveness.
• Ability to develop timely outbreak-related communication products and resources for state, local, and partner audiences, including public information officers and other public health stakeholders.
• Public health communication skills, including ability to support development and packaging of toolkits, guidance, etc.
• Ability to effectively communicate technical language to non-expert audiences, both orally and in writing.
• Ability to quickly synthesize and communicate information in a concise, digestible way.
• Experience liaising across teams with varying expertise and skill sets.
• Advanced use of Adobe and Microsoft Office Tools (Word, Excel, Access, PowerPoint, Publisher, SharePoint).
• Ability to work in a fast-paced environment and meet tight deadlines.
• Ability to work well independently, be solution-oriented, motivated, and committed to customer and company success.
• Able to collaborate with internal CDC partners.

Minimum Qualifications

• Bachelor's degree in Health Education, Communications, Public Health, English or related field.
• At least 2-5 years of experience in health communication or a related field.
• The contractor should possess strong interpersonal, analytical and communication skills, be customer-oriented and flexible.
• Experience and skills creating and maintaining SharePoint sites, pages, apps and tools
• Experience and skills using O365 products
• Experience and skill in preparation of written and oral responses for inquiries, reports and presentations are also required for this position.
• Superior written and oral communication skills.
• Good interpersonal skills to coordinate work that will engage a wide range of programs, issues and staff from a variety of professional backgrounds.
• Experience with current Section 508 Compliance Requirements and Clear Communication Index.
• Ability to obtain and maintain CDC Clearance.

Preferred Qualifications

• Prior experience working with the CDC is highly desired to understand the culture and environment.
• Experience with Health Communications.
• 3+ years with a MA/MS degree in English, Health Education, Public Health or related field.

Pay and Benefits

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.