Health Coach - Value Based Care (Must Reside in Florida)

Cardiovascular Associates of America - CVAUSA; Florida; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

Job summary

Cardiovascular Associates of America - CVAUSA is seeking a Health Coach to empower patients as part of a non-clinical care team. The role involves educating patients about heart failure and encouraging behavior change through effective communication and support.

The ideal candidate should hold a bachelor's degree in health sciences, possess an NBC-HWC certification, and have experience in healthcare settings. This is a full-time remote position that requires a dedicated workspace and strong interpersonal skills.

Qualifications

• Bachelor's degree in health sciences or related field preferred.
• NBC-HWC (National Board for Health & Wellness Coaching) certification required.
• Experience in a healthcare or chronic disease management setting preferred.

Responsibilities

• Provide education and coaching related to heart failure and lifestyle modification.
• Establish short- and long-term goals with patients.
• Respond to patient communications professionally and compassionately.

Skills

Strong communication and interpersonal skills

Ability to motivate and support behavior change

Proficient with electronic health records

English/Spanish bilingual proficiency

Education

Bachelor's degree in health sciences or related field

NBC-HWC certification

Job description

ABOUT

Cardiovascular Services of America (CVAUSA) is the largest private and independent cardiology network in the United States. Our inclusive and diverse network brings together top cardiovascular specialists and thought leaders who offer regional perspectives and a broad strategic vision for the future of patient care.

WHO WE ARE AND WHAT WE DO

Headquartered in Orlando area, Cardiovascular Associates of America aims to bring the best cardiovascular physicians in one network with the common mission of saving lives, reducing costs, and improving patient care through clinical innovation. Through CVAUSA’s physician-centered practice management model, physicians drive clinical care and their practice culture, while benefiting from the business expertise and shared resources available through CVAUSA for better patient outcomes.

Novocardia, a division of CVAUSA, is on a mission to revolutionize cardiovascular care and empower clinicians across the United States to consistently deliver high-quality, prevention-focused, value-based, patient centered care. Chronic disease is the dominant cause of avoidable healthcare spending and death in the United States and worldwide. Fortunately, much of this disease burden and associated spending is potentially avoidable through delivery of more proactive, prevention-focused care. We are deeply passionate about improving care quality, and providing more Americans with access to great, evidence-based chronic disease care.

JOB OVERVIEW

The Health Coach is a non-clinical member of the Heart Failure care team, supporting patients through education, behavior change, and engagement within Novocardia’s value-based care model. This role partners closely with clinical team members to empower patients to better understand and manage their heart failure through prevention-focused, patient-centered coaching.

The Health Coach plays a key role in improving patient experience, engagement, and self-management while maintaining clear boundaries from clinical decision-making and care delivery.

KEY RESPONSIBILITIES

Patient Education & Engagement

• Provide education and coaching related to heart failure, lifestyle modification, medication adherence, nutrition, physical activity, and self-management.
• Establish short- and long-term goals with patients using shared decision‑making and motivational interviewing techniques.
• Encourage sustained patient engagement, self‑advocacy, and behavior change throughout program participation.

Care Team Collaboration

• Partner with the clinical care team to support patient care plans and elevate concerns appropriately.
• Provide timely updates and documentation related to patient engagement and progress.
• Participate in interdisciplinary team meetings.

Patient Experience & Communication

• Respond to patient communications in a timely, professional, and compassionate manner.
• Build and maintain strong, trust‑based relationships with patients and caregivers.
• Consistently deliver a high‑quality patient experience aligned with program standards.

QUALIFICATIONS

Education & Experience

• Bachelor’s degree in health sciences or related field preferred.
• NBC‑HWC (National Board for Health & Wellness Coaching) certification required.
• Experience in a healthcare, chronic disease management, or patient engagement setting preferred.
• Cardiology or heart failure experience a plus.
• Telehealth or remote patient engagement experience preferred.

Skills & Competencies

• Strong communication and interpersonal skills.
• Ability to motivate and support behavior change in diverse patient populations.
• Organized, adaptable, and comfortable managing multiple priorities.
• Proficiency with electronic health records and standard computer applications.
• English/Spanish bilingual proficiency preferred.

Work Environment

• Remote position requiring a dedicated, private workspace and reliable high‑speed internet to ensure patient privacy and compliance with HIPAA standards.

Location

Remote in the United States

Employment Type

Full-Time, non-exempt

Benefits

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• Life insurance

Novocardia provides equal employment opportunities {EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.

We are an equal opportunity employer and celebrate diversity. We are committed to creating an inclusive environment for all employees.