Health Coach Specialist

ATC Travelers A; Indianapolis (IN); Remote; USD 40,000 - 56,000; Full time

Job summary

ATC Healthcare Services is seeking a Health Coach Specialist to support Structured Family Caregiving. The role emphasizes empowering families to stay in their homes, with a focus on independence, dignity, and person-centered care.

You will bridge the gap between waiver members, caregivers, and the clinical team, conducting home assessments and coordinating with nurses and case managers. This fast-paced, remote-friendly position offers meaningful impact and growth.

Qualifications

• Empathy and high EQ
• Excellent communication and ability to simplify complex information
• Tech-savvy with experience using CRM tools (Salesforce) and multitasking in a fast-paced startup environment
• Critical thinker who identifies solutions and reasons behind them
• Respect for patient privacy and HIPAA compliance

Responsibilities

• Visit homes to perform initial assessments and ensure a safe, cozy environment for members
• Build rapport with caregivers, providing guidance, education, and support through in-person and virtual check-ins
• Collaborate with RNs and Case Managers to address concerns and find health solution steps
• Keep operations organized and track progress in Salesforce
• Travel and work mostly from home with periodic trips to Connecticut offices to sync with the team

Job description

Join the Heart of Caregiving: Health Coach Specialist!

Do you believe that home is where the heart (and the best care) is? We are looking for a high-energy, empathetic Health Coach to join our team and support our Structured Family Caregiving program.

In this role, you aren’t just a coach; you’re a champion for independence, dignity, and family-centered care. You’ll help patients stay in their own homes by supporting the incredible caregivers who look after them every day.

The Mission

You will be the bridge between our waiver members, their caregivers, and the clinical team. Whether you’re visiting a home to ensure safety or reviewing daily notes to spot where a caregiver needs extra support, you are the "eyes and ears" that ensure our clients thrive.

What You’ll Do

• Be the Field Expert:Visit homes to perform initial assessments and ensure a safe, cozy environment for our members.
• Coach & Connect:Build deep rapport with caregivers—guiding, educating, and supporting them through virtual and in-person check-ins.
• Problem-Solve Like a Pro:Partner with RNs and Case Managers to elevate concerns and find solutions for evolving health needs.
• Stay Organized:Keep everything running smoothly by tracking your magic in Salesforce.
• Travel & Flex:Work mostly from the comfort of your home, with periodic trips to ourConnecticut officesto sync with the squad.

Who You Are

• An Empathy Expert:You have high EQ and a genuine passion for helping others.
• A Communication Rockstar:You can talk to anyone and explain complex things simply.
• A Tech-Savvy Multitasker:You’re comfortable navigating software (Salesforce fans, step to the front!) and love the fast-paced energy of a startup.
• A Critical Thinker:You don't just see a problem; you see the solution and the "why" behind it.
• A HIPAA Hero:You treat patient privacy with the utmost respect.

The Details

• Location: Connecticut – where are clients live - within a one hour drive of Springfield, MO.
• Environment:Fast-paced, evolving, and deeply rewarding.
• Pay:Pay is per assessment completed

Ready to make a massive difference in how families experience healthcare?

Equal Opportunity Employer: ATC Healthcare Services is an Equal Opportunity Employer. All applicants will be considered for employment without regards to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran or disability status or any other category protected by Federal, State or local law. M/F/D/V EOE