Health Coach Field Care Coordinator - Remote in Missouri

UnitedHealth Group; St. Louis (MO); Remoto; USD 33.000 - 59.000; Tempo pieno

Vantaggi offerti da questo lavoro

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Descrizione del lavoro

UnitedHealthcare, a brand of UnitedHealth Group, seeks a Health Coach Field Care Coordinator to manage a panel of members with low-to-medium complexity medical and behavioral needs. You will coordinate medical, behavioral, and social needs to optimize care utilization and quality.

Location flexibility is available for Missouri residents with up to 25% travel. The role requires strong teamwork, care planning, and patient education to promote self-management and improved outcomes.

Competenze

• Must meet one of the listed degree/experience combos.
• 1+ years of MS Office (Word, Excel, Outlook) experience.
• Driver's license and reliable transportation; able to travel within territory.
• Ability to travel about 25% of the time; MO resident.

Mansioni

• Engage members face-to-face and/or telephonically for comprehensive needs assessments.
• Develop and implement person-centered care plans for chronic conditions and social determinants.
• Collaborate with care team, providers, and community resources to execute care plans.
• Provide education and coaching to support self-management and healthy lifestyle changes.
• Support discharge planning and coordinate care transitions after ER visits or SNF stays.
• Advocate for members to ensure their needs are represented by the care team.

Conoscenze

MS Office

Travel readiness

MO residence

Formazione

2-year degree or higher with 3+ years of clinical experience

LPN with 3+ years of clinical experience

5+ years of relevant experience including 3+ years of clinical experience

CCM certification

Community case management experience

Team-based care experience

Background in Managed Care

Descrizione del lavoro

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

The Health Coach Field Care Coordinator will be the primary care manager for a panel of members with low-to-medium complexity medical/behavioral needs. Care coordination activities will focus on supporting member's medical, behavioral, and socioeconomic needs to promote appropriate utilization of services and improved quality of care.

If you are located in Missouri or within 30 miles of the state border, you will have the flexibility to work remotely* as you take on some tough challenges. Travel required about 25% of the time.

Primary Responsibilities:

• Engage members face-to-face and/or telephonically to complete a comprehensive needs assessment, including assessment of medical, behavioral, functional, cultural, and socioeconomic needs
• Develop and implement person centered care plans to address needs including management of chronic health conditions, health promotion and wellness, social determinants of health, medication management and member safety in alignment with evidence-based guidelines
• Partner and collaborate with internal care team, providers, and community resources/partners to implement care plan
• Provide education and coaching to support member self-management of care needs and lifestyle changes to promote health
• Support proactive discharge planning and manage/coordinate Care Transition following ER visit, inpatient or Skilled Nursing Facility (SNF) admission
• Advocate for members and families as needed to ensure the member's needs and choices are fully represented and supported by the health care team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Must meet one of the following:
  • 2-year degree or higher with 3+ years of clinical experience
  • LPN with 3+ years of clinical experience
  • 5+ years of relevant experience, including 3+ years of clinical experience
• 1+ years of experience with MS Office, including Word, Excel, and Outlook
• Driver's license, access to reliable transportation and the ability to travel within assigned territory to meet with members and providers
• Ability to travel about 25% of the time
• Reside in MO

Preferred Qualifications:

• CCM certification
• 1+ years of community case management experience coordinating care for individuals with complex needs
• Experience working in team-based care
• Background in Managed Care

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.00 to $43.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.