Health Coach Care Coordinator

Shelby American, Inc.; Columbus (OH); Hybrid; USD 40,000 - 80,000; Full time

Job summary

An innovative healthcare provider is looking for a Health Coach Care Coordinator to enhance patient wellness through virtual support. This role involves engaging with patients to educate them on managing chronic conditions, lifestyle changes, and nutrition. The ideal candidate will possess strong problem-solving skills and empathy, ensuring patients feel supported throughout their healthcare journey. Join a dynamic team that values positivity and a proactive approach to patient care, where your contributions will make a significant difference in the lives of many. This is a fantastic opportunity to grow in a hybrid work environment while making a meaningful impact.

Qualifications

• 2+ years as a Medical Assistant or Healthcare Professional required.
• Health Coaching certification strongly preferred or desire to obtain.

Responsibilities

• Chart and document patient interventions and clinical notes.
• Educate patients on physical activity, nutrition, and lifestyle choices.

Skills

Problem Solving

Empathy

Motivational Interviewing

Patient Communication

Education

High School Diploma or Equivalent

Associate Degree in Medical Assisting

Tools

Healthcare Software

Job description

All Jobs > Health Coach Care Coordinator

Engaging with our clients’ life story begins with their healthcare provider.

Prescribe FIT has designed and implemented a unique solution that actively promotes the adaptation of a healthy lifestyle that embraces daily physical activity, personalized nutrition, and healthy lifestyle choices designed to lower health care costs. We do this by remotely monitoring patients to track and analyze the lifestyle data of patients to better understand and influence behaviors through software coaching initiatives.

Role Description:

We are seeking a healthcare professional to fill the role of a Health Coach Care Coordinator. The role will support and engage with patients to help them achieve an optimal level of health and maintain wellness in light of new or existing chronic conditions. The ideal candidate will provide thorough education about the patient’s disease process, self-management strategies, lifestyle changes, diet and exercise, and work with the patient to overcome roadblocks. All activities are completed with the patient virtually via our software.

Candidates with an upbeat, positive, and hardworking personality will fit with our culture. The desire to help patients succeed with their goals and show empathy throughout the healthcare journey with patients is vital to this role. Must have a strong ability to problem solve.

What You Will Do:

1. General
2. Chart and document patient interventions, provider interactions, and general clinical notes.
3. Be responsive to patient communications – digital, phone, voice, video, and text.
4. Provide thorough and personalized patient support.
5. Be a team player and seek information when necessary.
6. Be open to improvement and direction.
7. Other responsibilities and duties as assigned.
8. Lifestyle Coaching.
9. Educate patients on physical activity, nutrition, and other lifestyle choices leading to better lifestyle management.
10. Direct patients to relevant resources available.
11. Engage with patients comfortably on a routine basis via virtual or telephonic methods.
12. Recognize patient needs and interventions.
13. Address concerns and answer questions sufficiently.
14. Identify important discussion points based on a patient’s medical history.
15. Use Motivational Interviewing (MI) to address issues.

Schedule:

8-hour shift, Monday to Friday.

Education:

High school or equivalent (Required).

Experience:

Medical Assisting or other Healthcare experience: 2 years (Preferred).

Work Location:

Hybrid remote in Columbus, OH 43215.

Requirements:

Qualifications:

• Gainfully employed for 2+ years as a Medical Assistant or other Healthcare Professional in a healthcare setting working directly with patients (Required).
• Associate Degree or greater in Medical Assisting or other Healthcare education (Preferred).
• Current Certification from a nationally recognized organization or prior certification and willingness to renew it (Preferred).
• Health Coaching/Consultation experience (Preferred).
• Health Coaching certification strongly preferred, or desire to obtain one upon employment. (Company Paid) (Required).
• Strong Knowledge in Technology (Required).
• OIG Check Required Background Check (Required).