Health Coach Care Coordinator

Prescribe FIT; Columbus (OH); Hybrid; USD 42,000 - 52,000; Full time

Job summary

Prescribe FIT is seeking a Health Coach Care Coordinator to engage with patients virtually via our software, educate them on disease processes, self-management, lifestyle changes, and motivate ongoing wellness. The role emphasizes empathy, problem-solving, and proactive communication with patients and care teams.

Responsibilities include charting interventions, responding to patient messages by digital and phone channels, and providing personalized coaching on activity, nutrition, and lifestyle

Qualifications

• Gainfully employed for 2+ years as a Medical Assistant or other healthcare professional working directly with patients.
• Associates degree or higher in Medical Assisting or healthcare education is preferred.
• Current nationally recognized certification or willingness to renew is preferred.

Responsibilities

• Chart and document patient interventions, provider interactions, and clinical notes.
• Be responsive to patient communications via digital, phone, video, and text.
• Provide thorough, personalized patient support and education on activity, nutrition, and lifestyle changes.
• Engage with patients routinely via virtual or telephonic methods.
• Use motivational interviewing to address issues and support behavior change.

Skills

Health coaching

Empathy

Problem solving

Communication

Education

High school or equivalent

Associate degree or greater in Medical Assisting or healthcare education

Tools

Technology knowledge

Job description

All Jobs > Health Coach Care Coordinator

Engaging with our clients’ life story begins with their healthcare provider.

Prescribe FIT has designed and implemented a unique solution that actively promotes the adaptation of a healthy lifestyle that embraces daily physical activity, personalized nutrition, and healthy lifestyle choices designed to lower health care costs. We do this by remotely monitoring patients to track and analyze the lifestyle data of patients to better understand and influence behaviors through software coaching initiatives.

Role Description:

We seeking a healthcare professional to fill the role of a Health Coach Care Coordinator. The role will support and engage with patients to help them achieve an optimal level of health and maintain wellness in light of new or existing chronic conditions. The ideal candidate will provide thorough education about the patient’s disease process, self-management strategies, lifestyle changes, diet and exercise, and work with the patient to overcome roadblocks. All activities are completed with the patient virtually via our software.

Candidates with an upbeat, positive, and hardworking personality will fit with our culture. The desire to help patients succeed with their goals and show empathy throughout the healthcare journey with patient is vital to this role. Must have a strong ability to problem solve.

What You will Do:

General

• Chart and document patient interventions, provider interactions, and general clinical notes
• Be responsive to patient communications – digital, phone, voice, video, and text
• Provide thorough and personalized patient support
• Be a team player and seek information when necessary
• Be open to improvement and direction
• Other responsibilities and duties as assigned
• Lifestyle Coaching
• Educate patients on physical activity, nutrition and other lifestyle choices leading to better lifestyle management
• Direct patients to relevant resources available
• Engage with patients comfortably on a routine basis via virtual or telephonic methods
• Recognize patient needs and interventions
• Address concerns and answer questions sufficiently
• Identify important discussion points based on a patient’s medical history
• Use Motivational Interviewing (MI) to address issues

Schedule:

8-hour shift

Monday to Friday

Education:

High school or equivalent (Required)

Experience:

Medical Assisting or other Healthcare experience: 2 years (Preferred)

Work Location: Hybrid remote in Columbus, OH 43215

Requirements

Qualifications:

• Gainfully employed for 2+ years as a Medical Assistant or other Healthcare Professional in a healthcare setting working directly with patients (Required)
• Associate Degree or greater in Medical Assisting or other Healthcare education (Preferred)
• Current Certification from a nationally recognized organization or prior certification and willingness to renew it (Preferred)
• Health Coaching/Consultation experience (Preferred).
• Health Coaching certification strongly preferred, or desire to obtain one upon employment. (Company Paid) (Required)
• Strong Knowledge in Technology (Required)
• OIG Check Required Background Check (Required)