Health Coach Bilingual in Spanish

Diverge Health; Columbus (OH); Hybrid; USD 26,139 - 37,229; Full time

Benefits offered by this job

Performance-based bonus

Hands-on training

Commitment to diversity and inclusion

Job summary

A healthcare organization is seeking a passionate Health Coach in Columbus, Ohio. You will work closely with patients to help them manage their health, educate them about chronic conditions, and support them through personalized coaching. Ideal candidates will have strong interpersonal skills, a commitment to health and wellness, and experience in customer service or community work. Training will be provided to ensure your success in the role.

Qualifications

• 2+ years of experience in people-centered roles.
• Strong interpersonal and organizational skills.
• Local travel up to 70% within the community.

Responsibilities

• Conduct one-on-one coaching sessions with patients.
• Educate patients about chronic conditions.
• Motivate and empower patients through goal setting.

Skills

Interpersonal skills

Organizational skills

Customer service experience

Ability to work independently

Comfort with technology

Education

High School diploma or GED

Tools

Salesforce

Job description

We’re hiring Health Coaches in Columbus, Ohio

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve engagement and continuity of care for Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social, and behavioral patient needs.

We’re looking for someone who loves to learn, finds meaning in their work, and is passionate about helping others live healthier lives. As a Health Coach, you’ll partner with patients to build healthy habits, overcome barriers, and connect with the right support and resources. Health Coaches are at the heart of our care model, and we’re looking for people who are adaptable, empathetic, flexible, and thrive in an ever‑changing environment.

What You’ll Learn

Training at Diverge Health is immersive, hands‑on, and designed to fully prepare you for success as a Health Coach. It’s a core part of your journey—building the skills, confidence, and support network you’ll need to thrive in this role.

During your initial 12‑week training period, you’ll participate in daily live instruction, interactive learning modules, role plays, teach‑backs, and practice sessions with real patients. You’ll then move into an apprenticeship phase for approximately two additional months, working alongside experienced coaches and receiving ongoing feedback and mentorship.

What To Expect

• Full‑time commitment: Training runs 8 hours a day, with two days per week in‑office.
• Hands‑on practice: Frequent assignments, role plays, and feedback to build confidence and skill.
• Real‑world preparation: Learn about Motivational Interviewing, care coordination, and how to help patients navigate social needs such as food, housing, and transportation.
• Culture of support: Dedicated trainers, clinical mentors, and peer cohorts guide you every step of the way.

What You’ll Do

As a Health Coach, you will be a trusted partner to patients, helping them understand their conditions, stay engaged in their care, and take practical steps toward better health. You’ll work closely with a care team of clinicians to coordinate care and support patients holistically.

Key Areas You’ll Add Value

• Conduct one‑on‑one coaching sessions in homes or community settings, building trusted relationships with up to 20 patients each week.
• Educate patients about chronic conditions such as diabetes, COPD, asthma, CHF, and hypertension.
• Motivate and empower patients through goal setting, accountability, and culturally sensitive health coaching.
• Help patients engage or re‑engage with primary care, including scheduling visits and ensuring follow‑up after hospitalizations.
• Support care coordination by reviewing charts, confirming appointments, and helping patients prepare for visits.
• Guide patients in identifying and accessing community, health plan, and government resources (e.g., food assistance, housing, transportation) using resource directories and other tools.
• Document patient encounters and progress accurately in our internal database‑Salesforce to inform the broader care team.
• Collaborate with Nurse Practitioners and Social Workers to facilitate case reviews and support patients with complex needs.
• Communicate patient risks or complications promptly to clinical team members for follow‑up and triage.
• Support other tasks as needed to best meet the needs of the patient, their primary care provider, or the care team.

What You’ll Bring

• 2+ years of experience in customer service, community work, teaching, case management, or other people‑centered roles.
• High School diploma or GED required (some college or healthcare experience preferred).
• Strong interpersonal and organizational skills; able to build rapport quickly and follow through consistently.
• Comfort with technology and adaptability, experience using systems like Salesforce or willingness to learn.
• Ability to work independently and collaboratively across a care team.
• Commitment to health, wellness, and supporting others in achieving their goals.
• Local travel on a regular basis—required (up to 70%) within the surrounding community.

Who We’re Looking For

• Empathetic, humble, and conscientious—you inspire trust and motivation in others.
• Comfortable with change and ambiguity; self‑directed and adaptable in a fast‑paced environment.
• A practical problem solver who acts quickly and thoughtfully to move work forward.
• Skilled at building authentic connections with people from all walks of life.
• Curious, open to feedback, and driven by continuous learning.
• A strong ambassador for Diverge Health’s mission, values, and purpose.

In‑Person Training & Work Requirements

This role includes in‑person training and patient visits. Employees living more than 60 minutes from the Diverge office during typical commuting hours may be eligible for an exemption from in‑person training requirements. Office location is subject to change based on market needs.

Timeline & Compensation

• Anticipated start date: February 23, 2026.
• Hourly rate: $23.00.
• Eligible for consideration of an annual performance‑based bonus, contingent on individual contributions and overall company goals.

Our Investors

Diverge Health is funded by GV and incubated by Triple Aim Partners, which since 2019 has partnered with entrepreneurs to co‑found and launch eight companies focused on improving the quality, experience, and total cost of healthcare.

Extensions

At Diverge Health we believe that a diverse set of backgrounds and experiences enrich our teams and enable us to realize our mission. If you do not have experience in all areas detailed above, we encourage you to share your unique background with us and how it might be additive to our team.

Special Considerations

Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. Our decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance and business needs.