Health Club Assistant Manager (FT)

Grand Traverse Resort & Spa, LLC; Michigan; On-site; USD 40,000 - 60,000; Full time

Job summary

A leading resort in Michigan seeks a Recreation Manager responsible for overseeing Club Activities and managing staff. The position involves coordination of events, maintenance of recreational facilities, and upholding resort standards. Ideal candidates will have relevant educational qualifications and experience in management, aiming to enhance member satisfaction and engagement.

Qualifications

• Bachelor’s degree required or 4 years management experience.
• Minimum of one year experience coordinating group events.
• Ability to work evenings, weekends, and holidays.

Responsibilities

• Manage day-to-day Club Activities operations and staffing.
• Coordinate and implement group events and ensure member engagement.
• Supervise Recreation Department staff and training.

Skills

Communication

Flexibility

Management

Education

Bachelor’s Degree in Recreation, Physical Education, or Club Industry

Certified Lifeguard

Tools

Outlook

Excel

Word

Tennis Connect Software

Abacus POS

Job description

Grand Traverse Resort and Spa, Acme, Michigan, United States of America

Job Description

Posted Friday, May 23, 2025 at 4:00 AM

SUMMARY

Responsible for day-to-day operation of Club Activities. Assist Membership Department with event organization and promotion as well as Recreation related tasks in a professional manner. Maintain the integrity of the position by upholding Grand Traverse Resort and Spa’s policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

MEMBERSHIP AND EVENT DUTIES

• Attend and assist with staffing needs for Club events
• Responsible for timely upkeep and internal distribution of information, schedules, etc in Member Programming
• Create in-room flyers as needed to promote any special events, weekend activities and kids programs associated with the Recreation Department
• Assist with coordination/design/implementation of group team building events

RECREATIONAL ACTIVITIES DUTIES:

• Oversee Activities Desk operations and training
• Oversee the Lifeguards and their training
• Attend Recreation, Club and other meetings as needed
• Will hire, train, direct and counsel staff
• Act as backup for Lifeguards, Activities Desk, Nordic center and Camp Traverse when needed
• Maintain, submit and report all inventory information
• Order all food and beverage for the Activities Desk
• Maximize food and beverage revenue by reviewing and forecasting Food and Beverage Cost Analysis
• Coordinate with Housekeeping and Engineering to ensure that the facility is clean and in working order making sure the proper amount of linens and other supplies are available as needed by walking the entire facility daily
• Promote Member recognition and loyalty throughout department
• Conduct walkthroughs of the Recreational operation to ensure cleanliness, maintenance of facility and maintenance of equipment daily using checklist provided
• Submit weekly schedule for Lifeguards and Activities Desk to Manager
• Ensure weekly schedule for Lifeguards and Activities Desk correlates with the current budget
• Be highly visible and willing to address any concerns in a professional and timely manner
• Ensure revenue generation and expense control in Recreation Department to fulfill company expectations as stated in annual profit plan
• Prepare and assist with budgets and forecasting
• Maintain effective relations with all Resort departments
• Work operational shifts when needed
• Perform any other duties deemed necessary by the Director
• Must understand and abide by environmental practices of the resort
• Ensure that all staff is following Resort Policies and Procedures
  
  

EDUCATION/EXPERIENCE

• Bachelor’s Degree in Recreation, Physical Education, or Club Industry; or a minimum of four years management experience in a related field required
• Certified Lifeguard or will obtain certificate within 3 months
• Ability to be flexible and work evenings, weekends and holidays (primary PM hours)
• Minimum of one year experience coordinating group events, or working in a sales and or marketing operation
• Possess good communication skills, both written and verbal
• Computer and light accounting skills

OTHER SKILLS AND ABILITIES

Outlook, Excel, Word, Tennis Connect Software, and Abacus POS. Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to effectively present information in either a one-on-one or small group situations to customers, clients and other employees of the organization. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

SUPERVISORY RESPONSIBILITIES (If applicable)

• Directly supervises all performers within the Recreation Department
• Carries out supervisory responsibilities in accordance with the organizations policies, and applicable laws
• Responsibilities include interviewing, hiring, training, directing, planning, appraising performance, rewarding, disciplining, addressing complaints and resolving problems

TYPICAL PHYSICAL DEMANDS

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• The employee frequently is required to sit and use hands to finger, hand, or fell.
• The employee is occasionally required to reach with hands and arms; stoop, kneel, crouch, or crawl; and taste or smell.
• The employee must occasionally lift and/or move up to 50 pounds

TYPICAL MENTAL DEMANDS

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

WORKING CONDITIONS

The noise level in the work environment is usually moderate to loud.

COMMENTS

Native American Preference will apply. Must be able to pass a background investigation and drug screen as a condition of employment. Must be able to work flexible hours and take on additional responsibilities when asked. Must adhere to company policies regarding strict confidentiality

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the right to add or to change the duties of the position at any time. Any qualifications to be considered an equivalent in lieu of stated minimums require prior approval of the Director of Human Resources.

Grand Traverse Resort and Spa, Acme, Michigan, United States of America