Health Center Receptionist - Optometry

Network of Hope; Columbus (OH); On-site; USD 10,000 - 60,000; Part time

Job summary

Network of Hope is looking for a dedicated Health Center Receptionist to join their team at Faith Mission in Columbus, Ohio. This part-time role involves welcoming visitors, managing patient appointments, and ensuring efficient administrative support. The ideal candidate will possess excellent customer service skills and a commitment to serving others in a healthcare environment.

Benefits

Health insurance options

Tuition Reimbursement Program

403(b) retirement plan with employer match

Dental and Vision insurance

Health Savings Account

Paid Time Off (PTO) and 12 Paid Holidays

Qualifications

• One year customer service experience, preferably in a healthcare setting.
• Able to type 50 wpm.
• Computer experience required.

Responsibilities

• Welcome and assist all visitors at the reception area.
• Schedule, reschedule, and confirm patient appointments.
• Maintain patient accounts and records, including data entry.

Skills

Customer Service

Typing

Microsoft Office

Education

High school education or equivalent

Job description

Health Center Receptionist

Part Time Days / up to $21 per hour

Lutheran Social Services of Central Ohio is currently seeking a Health Center Receptionist for Faith Mission in Columbus, Ohio.

Faith Mission is one of the largest homeless shelters in Columbus, Ohio, providing meals and shelter to men, women and Veterans with dignity and compassion. The ideal candidate will share Our Mission: Creating a better world by serving people in need.

What will I do as the Health Center Receptionist with Lutheran Social Services?

• Welcome and assist all visitors when they arrive at the reception area Health Center or Agency.
• Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling, rescheduling and confirming patient appointments
• Maintain the Vision Store receptionist desk at all times while clinic is in progress.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Works with Health Center staff to ensure the quality delivery of health-related services and helps perform outreach and accommodation for walk-in's to Health Center.
• Assist with maintaining proper patient records, including scanning, cataloging and entering information into Health Center data bases. Filing, faxing, copying, organizing, and other general office and reception duties.
• Verify patient appointments via phone two days before the appointment and update the patients' record on the status of the phone call.

Requirements for the Health Center Receptionist with Lutheran Social Services:

• High school education or equivalent required
• One year customer service experience, preferably in a health care setting
• Able to type 50 wpm
• Computer experience required, Microsoft Office preferred

As one of the largest non-for-profits in Central Ohio, we value our employees. Our excellence is based upon team members dedicated to a fulfilling career and committed to the service of others.

Benefits for Full-time positions* with Lutheran Social Services include:

• Health insurance with 4-plan options!
• Tuition Reimbursement Program
• 403(b) retirement plan with employer matched savings
• Dental and Vision insurance
• Medical and Childcare Flexible Spending (FSA)
• Health Savings Account
• PTO and 12 Paid Holidays
• Discount Marketplace
• Opportunity to make a positive impact on individuals & the community

*some part-time positions may be eligible for some benefits as well

ABOUT Lutheran Social Services:

We put our Mission of Service into action. Every day LSS serves thousands of people in 27 Ohio counties by addressing the four core societal issues of food, shelter, safety, and healing. LSS offers Food Pantries, housing and supportive services through homeless shelters, domestic violence services, senior living and health care, affordable housing communities, and other services that uplift families and strengthen communities.

Lutheran Social Services of Central Ohio is committed to being an equal opportunity employer.