Health Center Manager

pplm; Worcester (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Paid Time Off

Health Insurance

Retirement Plan

Disability Insurance

Professional Development

Commuter Benefits

Job summary

Planned Parenthood League of Massachusetts (PPLM) seeks a Health Center Manager to oversee the Springfield, MA health center in partnership with the Health Center Director and clinical leadership. You will ensure smooth clinic operations, strong staff leadership, regulatory compliance, and a high-quality, patient-centered experience, while guiding data-driven quality improvement initiatives.

This role requires strategic thinking, collaboration with site leadership, and a deep commitment to

Qualifications

• Experience in health center management or operations preferred.
• Strong leadership and collaboration skills.
• Commitment to equity, inclusion, and patient-centered care.

Responsibilities

• Oversee daily health center operations in Springfield, MA.
• Lead staff, regulatory compliance, and patient-centered care.
• Plan and drive quality improvement initiatives using data-driven decisions.

Job description

About Us

Planned Parenthood League of Massachusetts (PPLM) is the state's leading provider of sexual and reproductive health care, nationally recognized for education and research. Our mission: ensure everyone in Massachusetts has access to compassionate, judgment-free care and education. We operate four health centers and offer telehealth statewide as part of a network of 600 Planned Parenthood affiliates nationwide.

Position Summary

The Health Center Manager oversees the day-to-day operations of the PPLM health center in Springfield, MA in partnership with the Health Center Director and clinical leadership. This role ensures smooth clinic operations, strong staff leadership, regulatory compliance, and a high-quality, patient-centered experience.

The Health Center Manager works collaboratively with site leadership and staff to plan, implement, and lead quality improvement initiatives using data-driven decision-making. The role requires strong leadership, operational expertise, and a deep commitment to PPLM's mission and values.

Why Join Us?

We offer a comprehensive and competitive benefits package, including:

• Generous Paid Time Off
• Medical, Dental, and Vision Insurance
• 403(b) Retirement Plan with employer match
• Life and Disability Insurance
• Professional Development Opportunities
• Commuter Benefits
• A mission-driven workplace that values equity, inclusion, and belonging

PPLM is a 501(c)(3) charitable organization, and an equal opportunity employer that values a diverse workforce and a culture of inclusivity and belonging. Equity, diversity, and inclusion are core values at PPLM and a chance for us to make long-term, meaningful change. We are actively working to build a culture that reflects the communities we serve and embodies cultural humility, recognizing that advancing health equity begins within our own organization. We are taking steps to make progress in our own organization and are committed to building an equity practice in all aspects of our work.

We believe that communities most impacted by health inequities must be centered in the work we do. Therefore, we strongly encourage applications from Black, Latinx, Asian, and Indigenous people of color, Trans and gender non-conforming people, LGBTQIA+ people, people with disabilities, and working-class people for all our positions.

Employment and advancement at PPLM are based on individual qualifications and abilities, without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other protected characteristic under law.