Health Center Coordinator - Grassy Creek

Eskenazi Health; Indianapolis (IN); On-site; USD 65,000 - 90,000; Full time

Job summary

Eskenazi Health Centers seeks a collaborative Health Center Coordinator to lead daily operations across assigned locations, supporting clinical and administrative teams while pursuing operational excellence and improved patient access. The role emphasizes staff supervision, recruitment, onboarding, and ongoing development, with a focus on performance improvement, financial stewardship, and compliance.

A Bachelor's degree is preferred, with ambulatory healthcare leadership experience highly

Qualifications

• Bachelor's degree in Business, Healthcare Administration, Management, or related field; or a minimum of three years of healthcare leadership or business management experience.
• Prior supervisory experience and experience in an ambulatory healthcare setting preferred.
• Knowledge of medical terminology, coding, and billing practices is a plus; RN licensure preferred.
• The ideal candidate demonstrates strong leadership, operational, and communication skills with a commitment to patient and team experiences.

Responsibilities

• Lead Daily Operations: support the Health Center Manager in day-to-day administration of locations, departments and programs; promote efficient workflows.
• Support and Develop Teams: supervise, coach, recruit, onboard, train, and develop staff; facilitate daily team huddles.
• Drive Performance and Improvement: monitor metrics; implement improvement initiatives to enhance patient outcomes and flow.
• Support Financial Stewardship: help monitor budgets and resource utilization; ensure efficient staffing and scheduling.

Skills

Leadership

Supervisory experience

Staff development

Communication skills

Operational excellence

Data-driven improvement

Education

Bachelor's degree in Business / Healthcare Administration / Management

RN licensure preferred

Job description

Division: Eskenazi Health Sub-Division: FQHC Req ID: 26530 Schedule: Full Time Shift: Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status Exempt

Make a Difference at Eskenazi Health Centers

Are you an experienced healthcare leader who thrives in a fast-paced ambulatory environment? Eskenazi Health Center is seeking a collaborative and results-driven Health Center Coordinator to help lead daily operations, support clinical and administrative teams, and advance our mission of providing exceptional care to the communities we serve. In this role, you'll partner with health center and physician leadership to drive operational excellence, improve patient access, support staff development, and contribute to a culture of continuous improvement. You'll have the opportunity to make a meaningful impact on patient care while helping ensure the efficient operation of one of Indiana's leading community healthcare systems.

What You'll Do

Lead Daily Operations

Support the Health Center Manager in the day-to-day administration of assigned health center locations, departments, and programs. Assist in overseeing administrative, operational, financial, and clinical support functions. Promote efficient workflows and operational excellence to maximize patient access and service delivery. Ensure compliance with organizational policies, regulatory requirements, and best practices.

Support and Develop Teams

Provide supervision, coaching, and leadership to staff members. Assist with recruitment, onboarding, training, performance management, and employee development efforts. Foster an engaged, collaborative, and patient-focused work environment. Conduct regular staff rounding and facilitate daily team huddles.

Drive Performance and Improvement

Monitor operational, quality, and performance metrics to identify opportunities for improvement. Support performance improvement initiatives that enhance patient outcomes, operational efficiency, and patient satisfaction. Partner with leadership to implement strategic initiatives and communicate organizational priorities. Utilize data and continuous improvement methodologies to reduce no-show rates, improve capacity utilization, and enhance patient flow.

Support Financial Stewardship

Assist in monitoring departmental budgets and resource utilization. Ensure accurate expense management and cost control practices. Support efficient use of staffing, scheduling, and operational resources.

Job Requirements

Candidates should possess a bachelor's degree in Business, Healthcare Administration, Management, or a related field; however, a minimum of three years of healthcare, leadership, or business management experience may be considered in lieu of a degree. Prior supervisory experience and experience in an ambulatory healthcare setting are preferred. Knowledge of medical terminology, coding, and billing practices is a plus, and RN licensure is preferred. The ideal candidate will demonstrate strong leadership, operational, and communication skills with a commitment to delivering exceptional patient and team experiences.

Join a Team That Makes an Impact

At Eskenazi Health Centers, every role contributes to a healthier community. If you're ready to grow your leadership career while making a meaningful difference in the lives of patients and families,

Accredited by The Joint Commission and named one of the nation's 150 best places to work by Becker's Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America's best midsize employers' Eskenazi Health's programs have received national recognition while also offering new health care opportunities to the local community.

Nearest Major Market: Indianapolis