Health Center Coordinator - Grassy Creek

Marion County Public Health Department; Indianapolis (IN); On-site; USD 70,000 - 90,000; Full time

Job summary

Eskenazi Health Center in Indianapolis, IN is seeking a Health Center Coordinator to lead daily operations across health center locations and support clinical and administrative teams, ensuring smooth patient flow.

The role partners with health center and physician leadership to drive operational excellence, improve patient access, staff development, and a culture of continuous improvement across our community hospital network.

Qualifications

• Bachelor’s degree in Business, Healthcare Administration, Management, or related field; three years healthcare/leadership experience may substitute a degree.
• Prior supervisory experience and ambulatory healthcare setting experience preferred.
• Knowledge of medical terminology, coding, and billing is a plus; RN licensure preferred.
• Strong leadership, operational, and communication skills; dedication to patient and team experiences.

Responsibilities

• Lead daily operations across assigned health center locations and programs.
• Oversee administrative, operational, financial, and clinical support functions.
• Promote efficient workflows to maximize patient access and service delivery.
• Monitor compliance with policies, regula­tory requirements, and best practices.
• Provide supervision, coaching, and leadership to staff members.

Skills

Leadership

Operations management

Staff development

Recruitment

Budgeting

Data analysis

Process improvement

Communication

Education

Bachelor’s degree

Healthcare administration background

Ambulatory healthcare experience preferred

Job description

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We asked Dawn, CEO - Eskenazi Health Center:

Q

What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community?

We asked Dawn, CEO - Eskenazi Health Center: Q What do you enjoy most about your role with Eskenazi Health Primary Care and working with the community? Employee Q&A

Q

Why Eskenazi Health?

We asked Christia , Chief Human Resources Officer: Q Why Eskenazi Health? Employee Q&A

Date: Oct 1, 2026

Location: Indianapolis, IN, US, 46235

Organization: HHC

Sub-Division:FQHC

Schedule:Full Time

Shift:Days

Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 327-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus as well as at 10 Eskenazi Health Center sites located throughout Indianapolis.

FLSA Status

Exempt

Make a Difference at Eskenazi Health Centers

Are you an experienced healthcare leader who thrives in a fast-paced ambulatory environment? Eskenazi Health Center is seeking a collaborative and results-driven Health Center Coordinator to help lead daily operations, support clinical and administrative teams, and advance our mission of providing exceptional care to the communities we serve.

In this role, you'll partner with health center and physician leadership to drive operational excellence, improve patient access, support staff development, and contribute to a culture of continuous improvement. You'll have the opportunity to make a meaningful impact on patient care while helping ensure the efficient operation of one of Indiana's leading community healthcare systems.

What You'll Do

Lead Daily Operations

• Support the Health Center Manager in the day-to-day administration of assigned health center locations, departments, and programs.
• Assist in overseeing administrative, operational, financial, and clinical support functions.
• Promote efficient workflows and operational excellence to maximize patient access and service delivery.
• Ensure compliance with organizational policies, regulatory requirements, and best practices.

Support and Develop Teams

• Provide supervision, coaching, and leadership to staff members.
• Assist with recruitment, onboarding, training, performance management, and employee development efforts.
• Foster an engaged, collaborative, and patient-focused work environment.
• Conduct regular staff rounding and facilitate daily team huddles.

Drive Performance and Improvement

• Monitor operational, quality, and performance metrics to identify opportunities for improvement.
• Support performance improvement initiatives that enhance patient outcomes, operational efficiency, and patient satisfaction.
• Partner with leadership to implement strategic initiatives and communicate organizational priorities.
• Utilize data and continuous improvement methodologies to reduce no-show rates, improve capacity utilization, and enhance patient flow.
• Assist in monitoring departmental budgets and resource utilization.
• Ensure accurate expense management and cost control practices.
• Support efficient use of staffing, scheduling, and operational resources.

Job Requirements

Candidates should possess a bachelor's degree in Business, Healthcare Administration, Management, or a related field; however, a minimum of three years of healthcare, leadership, or business management experience may be considered in lieu of a degree. Prior supervisory experience and experience in an ambulatory healthcare setting are preferred. Knowledge of medical terminology, coding, and billing practices is a plus, and RN licensure is preferred. The ideal candidate will demonstrate strong leadership, operational, and communication skills with a commitment to delivering exceptional patient and team experiences.

Join a Team That Makes an Impact

Accredited by The Joint Commission and named one of the nation’s 150 best places to work by Becker’s Hospital Review for four consecutive years and Forbes list of best places to work for women, and Forbes list of America’s best midsize employers’ Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana, the first community mental health center in Indiana and the Eskenazi Health Center Primary Care – Center of Excellence in Women’s Health, just to name a few.