Health Center Coordinator

Planned Parenthood of Northern, Central, and Southern New Jersey; Shrewsbury (NJ); On-site; USD 38,000 - 42,000; Full time

Benefits offered by this job

HSA, HRA & FSA Accounts

401k w/ a Generous Employer Match!

Medical Discounts

Life Insurance

Tuition Reimbursement

PTO Time

Holidays Off with Pay

Student Loan Forgiveness

Mileage Reimbursement

NJ Family & Medical Leave

Flexible Schedule & Hours

Supportive Work Culture

Paid Training!

Job summary

Planned Parenthood of Central and Greater Northern New Jersey is seeking a Health Center Coordinator in Shrewsbury, NJ to manage daily operations and staff scheduling. The role involves triage, clinic flow, supervision, supply oversight, and participation in revenue cycle activities to meet productivity targets.

Salary range is $27.47–$30.22 per hour. It is a full-time, 35-hour week with Saturdays required and extensive training provided.

Qualifications

• Minimum Education: High School diploma or equivalent (GED) required. College coursework or degree (Associates or Bachelor’s) a strong plus. Medical office certification and CPR certified preferred.
• Experience: Minimum five (5) years experience in a healthcare setting required, preferably women’s health.

Responsibilities

• Delegates assignments of staff responsibilities to ensure appropriate coverage and patient flow.
• Prepares and distributes daily schedules in advance to ensure all staff is informed of assigned workflow.
• Directs clinic flow and performs patient triage.
• Directs all employee supervision and employee relation concerns to Health Center Director.
• Assists with inventory and ordering of supplies.
• Assists in emergency situations as needed.
• Participates in revenue cycle activities and ensures productivity and targets.

Job description

Full Time, 5-day work week

Schedule Requirement:

Must be able to work on Saturdays**

Overview

Position: Health Center Coordinator - Shrewsbury, NJ

Benefits

• HSA, HRA & FSA Accounts
• 401k w/ a Generous Employer Match!
• Medical Discounts
• Life Insurance
• Tuition Reimbursement
• PTO Time
• Holidays Off with Pay
• Student Loan Forgiveness
• Mileage Reimbursement
• NJ Family & Medical Leave
• Flexible Schedule & Hours
• Supportive Work Culture
• Paid Training!

Brief Description

Pay: $27.47 - $30.22 per hour

Hours: 35-hour work week, non-exempt

Schedule: Full Time, 5-day work week

Schedule Requirement: Must be able to work on Saturdays**

Essential Functions

• Delegates assignments of staff responsibilities to ensure appropriate coverage and patient flow.
• Prepares and distributes daily schedules in advance to ensure all staff is informed of assigned workflow.
• Assists Health Center Director in follow-up process of abnormal lab work according to PPFA guidelines.
• Directs clinic flow and performs patient triage.
• Directs all employee supervision and employee relation concerns to Health Center Director.
• Assists with inventory and ordering of supplies.
• Assists in emergency situations as needed.
• Handles routine cash flow and office procedures as necessary.
• Prepares and manages escort schedules for bank deposits, including staff notification and submission of approved escort forms to Finance for bi-weekly payment of escort services.
• Assists in preparation and coordination of monthly staff and other Center meetings.
• Assists in ensuring the Center and facility are appropriately maintained.
• Assists Health Center Director with Quality and Risk Management activities.
• Assists Health Center Director with training of Center staff.
• Provides training, supervision, and guidance to Center volunteers.
• Assumes responsibility for the operation of the Center in the absence of the Health Center Director.
• Participates in the Affiliate’s efforts related to revenue cycle, which include but are not limited to: Coding properly; achieving goals for productivity; and meeting or exceeding revenue targets.
• Demonstrates commitment to established Workplace Values: We are in This Together: We tend to the team - Investing in our own people; We respect and honor all people - Leading with empathy; We jump in - Charting a path; We try and we learn - Cultivating self-growth; We care for our business - stewarding our business; We return to our mission - championing equity & access. (see Workplace Values document received upon hire).
• Participates in all training and education requirements to stay current in: daily tasks, technology training (ex: NextGen, SecureReach, etc.) updates in MSGs, required trainings (ex: CAL, policy reviews, etc.), and others as appropriate.
• Travels throughout the Affiliate’s service area as required.
• Performs other duties as assigned in support of mission and as required to ensure delivery of consistent high-quality services.

Requirements

Minimum Education:
High School diploma or equivalent (GED) required. College coursework or degree (Associates or Bachelor’s) a strong plus. Medical office certification and CPR certified preferred.

Experience:
Minimum five (5) years experience in a healthcare setting required, preferably women’s health.

Other Requirements:
Bi-lingual in English and Spanish desirable. Valid NJ State driver’s license. Reliable transportation to travel throughout the service area.

• Must be available to work every Saturday

Knowledge, Skills, And Abilities Requirements

• Commitment and demonstration of excellent internal and external customer service, and the ability to model skills to center staff.
• Attention to detail; ability to lead and follow processes and procedures from beginning to end.
• Recognized excellence in interpersonal and relationship building skills and project management.
• Ability to motivate and work collaboratively with staff throughout the agency to effect change.
• Strong analytical, operational and organizational skills; ability to balance priorities, make effective decisions, and contribute as a team player within the organization.
• Ability to utilize data to inform the decision-making process.
• Excellent written and verbal communication skills. Able to communicate information in an organized and clear manner.
• Able to demonstrate behaviors that represent the Affiliate’s Workplace Values.
• Able to maintain and demonstrate strict confidentiality of all information.
• Entrepreneurial spirit, intellectual curiosity, high energy, positive attitude and diplomatic.
• Demonstrated knowledge of quality assurance and risk management skills.
• Has computer skills and ability to learn/operate software programs.
• Maintains professional appearance and demonstrates professional attitude at all times.
• Ability to work flexible schedules and maintain punctual attendance.
• Able to work under pressure, remain calm, prioritize, and meet deadlines.
• Ability to relate to diverse communities.
• Ability to remain open and non-judgmental towards colleagues and customers.
• Ability to lead teams and desire to work as part of an interdependent team.

Summary

Under the supervision of the Health Center Director, the Health Center Coordinator provides daily support and assistance with daily operations, staff scheduling, and delegation of assignments. This position assists the Health Center Director in meeting productivity and compliance standards. In accordance with Affiliate guidelines and policies, the Health Center Coordinator will assume responsibility for the operation of the Center in the absence of the Health Center Director.

This job description is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with this position. While intended to be an accurate reflection of the current job, management reserves the right to review and change this description as needed to maintain business goals and accomplishments. Job descriptions are reviewed periodically. This job description is not a contract.

Non-discrimination Statement/Acknowledgement

Planned Parenthood of Central and Greater Northern New Jersey, Inc. (PPCGNNJ) does not discriminate on the basis of race, color, religion, sex, sexual orientation, national origin, age, marital status, veteran status, citizenship, disability, atypical hereditary cellular blood trait, genetic predisposition or carrier status or any other characteristic protected by applicable law. PPCGNNJ will make reasonable accommodations in compliance with Section 504 of the Rehabilitation Act of 1973; the Americans with Disabilities Act of 1990; and any subsequent revisions or additions to related law/regulations.

Employees are expected to perform duties as assigned and directed by management.