Health Center Assistant I (Surgical Center)

Planned-Parenthoo; Cincinnati (OH); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

Retirement benefits

Life and disability coverage

Employee assistance and wellness

Job summary

Planned Parenthood Southwest Ohio Region is seeking a Health Center Assistant I to support patient care and clinic operations in a fast-paced health center. You will welcome patients, process registrations and payments, and help ensure a positive patient experience.

You may assist in clinical services, perform vital signs and specimen collection when trained, and support EMR/EHR documentation while maintaining HIPAA compliance.

Qualifications

• High School Diploma or GED required.
• Strong communication and customer service skills.
• Organized with clerical aptitude; able to work in a fast-paced environment.

Responsibilities

• Welcome, register, and support patients throughout their visit.
• Schedule appointments, process payments, verify information, and assist with patient follow-up.
• Provide education and resources related to sexual and reproductive healthcare services.
• Support clinicians by gathering patient information and maintaining accurate electronic health records.
• Perform clinical support duties, including vital signs, laboratory testing, and specimen collection when trained.
• Prepare exam rooms, stock supplies, and maintain clean, organized patient care areas.
• Maintain patient confidentiality and comply with HIPAA, OSHA, CLIA, and PPSWO standards.
• Contribute to efficient clinic flow and an exceptional patient experience.

Skills

Customer service

Communication

Organization

Clerical skills

Basic computer skills

EMR/EHR familiarity

Education

High School Diploma or GED

Tools

EMR/EHR

Job description

Empower Patients. Support Communities. Grow Your Career.Ready to make a difference every day?As a Health Center Assistant I, you'll help create a positive, welcoming experience for patients while supporting access to essential reproductive and sexual healthcare services. Whether you're assisting at the front desk or supporting clinical care, you'll play an important role in helping patients receive the compassionate, high-quality care they deserve.If you're passionate about helping others, delivering exceptional service, and building your healthcare career, we encourage you to apply today.About Planned Parenthood Southwest Ohio RegionAt Planned Parenthood Southwest Ohio Region (PPSWO), our mission is to provide access to high-quality health care and education that empower people to make informed private decisions about their reproductive lives and sexual health.Every day, our team delivers compassionate, patient-centered care while advancing health equity throughout the communities we serve. We are committed to fostering an inclusive environment where every patient, employee, and community member is treated with dignity and respect.The RoleAs a Health Center Assistant I, you'll provide essential support for both patient care and health center operations. Depending on the needs of the health center, you may support front office functions, clinical services, or both while helping ensure a seamless and positive patient experience.What You'll DoWelcome, register, and support patients throughout their visit.Schedule appointments, process payments, verify information, and assist with patient follow-up.Provide education and resources related to sexual and reproductive healthcare services.Support clinicians by gathering patient information and maintaining accurate electronic health records.Perform clinical support duties, including vital signs, laboratory testing, and specimen collection when trained and assigned.Prepare exam rooms, stock supplies, and maintain clean, organized patient care areas.Maintain patient confidentiality and comply with HIPAA, OSHA, CLIA, and PPSWO standards.Contribute to efficient clinic flow and an exceptional patient experience.You're the Right Fit If You...Have a high school diploma or GED.Enjoy working directly with patients and providing outstanding customer service.Thrive in a fast-paced environment and can adapt to changing priorities.Communicate effectively and respectfully with people from diverse backgrounds and experiences.Have strong organizational, clerical, and basic computer skills.Are comfortable learning healthcare systems and technology.Can work some evenings and Saturdays and travel to other health center locations as needed.Have reliable transportation.Bonus Points If You...Have healthcare-related education, certification, or training.Have experience in reproductive, sexual, or community healthcare.Have experience using electronic medical records (EMR/EHR).Hold a current CPR certification.Have previous healthcare, medical office, or nonprofit experience.What to Expect: Work EnvironmentA fast-paced healthcare environment focused on patient care and service.Frequent interaction with patients, clinicians, and team members.Regular standing, walking, bending, and lifting up to 25 pounds.Exposure to clinical settings, laboratory materials, and healthcare-related environments.Occasional travel between PPSWO locations.Why Planned Parenthood Southwest Ohio RegionMeaningful, mission-driven work that impacts patients and communitiesA supportive, collaborative, and inclusive team cultureOpportunities to develop valuable healthcare skills and grow your careerA workplace committed to equity, respect, and belongingBenefitsSupporting our employees is important to us. Eligible employees enjoy:Health, dental, and vision insurancePaid time off and holidaysRetirement benefitsLife and disability coverageEmployee assistance and wellness programsProfessional development opportunitiesReady to Make an Impact?If you're looking for a rewarding opportunity to support patients, gain healthcare experience, and contribute to an organization dedicated to compassionate, high-quality care, we'd love to hear from you.Apply today and join Planned Parenthood Southwest Ohio Region in helping individuals make informed decisions about their reproductive and sexual health.Planned Parenthood Southwest Ohio Region is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment. We do not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, marital status, age, mental or physical disability, genetic information, application for workers’ compensation benefits, use of statutory protected leave, veteran or military status, pregnancy, union activity, or any other characteristic or status protected by applicable federal, state or local laws. Planned Parenthood is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.