Health Care Assistant

Michigan State University; East Lansing (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

Michigan State University in East Lansing is seeking a Medical Assistant to support patient flow, perform routine tests, and assist clinicians in a fast-paced healthcare setting. You will manage vital signs, record medical history, and prepare exam rooms, while coordinating with insurance and scheduling systems.

This role requires high school completion with healthcare-related experience or certifications such as CNA, CMA, EMT/EMT-P, or Phlebotomy.

Qualifications

• High school education or equivalent with related medical office experience.
• 6 months to 1 year of relevant medical office or clinical experience.
• Experience with electronic medical records and patient scheduling systems.
• Knowledge of medical billing/medical terminology.
• Certification options include CNA, CMA, EMT/EMT-P, or Phlebotomy.

Responsibilities

• Greet and direct patients to appropriate areas.
• Record chief complaint and vital signs; perform routine tests and measurements.
• Assist providers during examinations, treatments, and minor procedures.
• Order and schedule lab tests; manage results flow to providers and records.
• Prepare equipment and exam rooms; maintain cleanliness and supplies.
• Verify insurance coverage and collect payments; obtain authorizations as needed.
• Coordinate with insurance vendors for test and procedure authorizations.

Skills

Medical terminology

EMR familiarity

Scheduling & phone systems

Education

High School Diploma

CNA Certification

Certified Medical Assistant

EMT/EMT-P

Phlebotomy Certification

Tools

EMR systems

Scheduling systems

Medical Billing software

Job description

Position Summary

The HCA’s primary function is to prepare patients for their office visit by obtaining and documenting vital signs and medical history and to provide assistance and support to the professional health care provider and/or nursing staff. This position works within the healthcare team and is responsible for acting on tasks delegated including medication administration, procedure set-up, assistance and follow-through, administration of ordered treatments.

Job duties:

• Greets patients in order to determine needs; registers and directs patients to the correct appointment areas.
• Records chief complaint, takes vital signs and health information, and performs routine tests and procedures including, vaccines, venipuncture, blood pressures, pulse rates, respirations, weights and heights.
• Assists health care providers during examinations, treatments, and minor surgery.
• Orders and schedules lab tests, retrieves and distributes results to health care providers, laboratories and medical records as directed.
• Prepares equipment/supplies and cleans examination rooms in order to prepare for patient examinations.
• Verifies insurance coverage and authorizations and collects payments from patients.
• Communicates with insurance vendors to obtain authorization for tests, procedures, and surgeries.
• Schedules appointments, maintains master schedule for physicians and provides information; receives and routes calls and relays messages.
• Orders, updates, copies and files patients' charts/medical records in order to insure their availability for health care providers.
• Types materials, completes and verifies forms, and maintains general filing system and the petty cash and change fund.
• Monitors supply inventory and orders per guidelines.
• Performs other duties as assigned.

Minimum Requirements

Knowledge normally acquired through a high school education; six months to one year of related and progressively more responsible or expansive work experience in a medical office setting or in a clinical setting performing routine health assessment tests; or an equivalent combination of education and experience. Requires experience in the use of word processing and database software, a specified medical course such as Certified Nursing Assistant, Certified Medical Assistant, Licensed EMT/EMT-P, or Phlebotomy. Requires knowledge of electronic medical record and patient scheduling systems and Medical Billing/Medical Terminology experience.

Desired Qualifications

Familiarity with medical terminology; experience in scheduling, screening, and confirming medical appointments using a computerized information system; current or prior experience obtaining/checking authorizations; experience scanning documents and handling a multi-line phone system. Prefer one year of work-related experience in a medical office clinical setting with medical terminology. Must have a strong desire and/or experience to work with a patient population that is diverse socially, financially, and ethically. Must have the ability to work independently and collaboratively with minimal supervision completing assignments accurately. Prefer Medical Assistant certification within 1 year of hire. Current BLS certification preferred.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover Letter

Resume

Work Hours

Work hours are typically 8:00 AM - 5:00 PM but may vary as necessary to accommodate clinic operations.

Website

HTTPS://HEALTHCARE.MSU.EDU/

Summary of Physical Demands

The job requires significant physical effort and involves carrying charts and medical equipment, assisting in ambulating and lifting patients.

Summary of Health Risks

This position involves potential exposure to human blood, serum, other bodily fluids, and materials covered under Universal Precautions. Employees may work in close proximity to patients, including within three feet in a healthcare setting, and may encounter infectious disease risks such as tuberculosis (TB). Compliance with infection prevention protocols is required, including the use of appropriate personal protective equipment (PPE), such as respirators, when necessary.

The Bidding Eligibility ends on 06/16/2026 at 11:55 PM