Health Benefits Specialist

Southcentral Foundation (SCF); Anchorage (AK); On-site; USD 33,888 - 45,185; Full time

Benefits offered by this job

Sign-on bonus

Job summary

A community health organization in Anchorage, Alaska is hiring a Health Benefits Specialist II to support customer enrollment with third-party payers. The role focuses on assisting patients in understanding their health funding options, verifying insurance statuses, and facilitating enrollments. Candidates should have a strong background in administrative duties and customer service, along with respect for Native cultures and wellness practices. A high school diploma is required, with preference to those having relevant certifications.

Qualifications

• Three years of prior experience in administrative and customer service roles.
• Minimum one year of experience in revenue cycle duties.
• Certification as a State of Alaska - Certified Application Counselor (CAC) required within 45 days.

Responsibilities

• Increase customer-owner enrollment with third-party payers.
• Provide assistance to patients and families for funding and enrollment.
• Verify customer-owner third-party payer information.

Skills

Administrative duties

Customer service

Revenue cycle duties

Health information management

Education

High school diploma or GED

Associate’s degree or two years benefits enrollment experience

Job description

Location: AN Primary Care Center, 4320 Diplomacy Drive, Suite 2300, Anchorage, AK 99508, USA

Hiring Range $21.72 to $28.24
Pay Range $21.72 to $31.50

Health Benefits Specialist II

Hiring Range $24.60 to $32.80
Pay Range $24.60 to $36.90

Hiring Incentives

• Sign-on bonus

Summary of Job Responsibilities:

The Southcentral Foundation (SCF) Health Benefits Specialist is responsible for increasing the number of customer-owners enrolled with a third‑party payer through screening and application assistance. The Health Benefit Specialist serves as support to patients and their family members to assure customers have access to all available funding, this involves working with private as well as governmental agencies, i.e., private insurance.

The Health Benefits Specialist role is to determine whether customer-owner currently has a third‑party payer, verify or confirm that payer information is current and correct. If not currently insured, the Health Benefits Specialist screens and evaluates whether customer-owner may qualify for any known payer sources, i.e., Medicaid, Medicare, Denali Kid Care, VA and Tribally Sponsored Health Insurance, and provides assistance to the customer-owner for the enrollment process.

Qualifications

SCF programs are established to serve a primary population comprised of Alaska Native people who are affiliated with Cook Inlet Region, Inc. (CIRI) and Alaska Native and American Indian people within SCF’s geographical service area. Employees should have a thorough understanding of the cultures and the needs of this population. Such knowledge is critical to ensure the achievement of SCF’s vision of a Native Community that enjoys physical, mental, emotional, and spiritual wellness, and the mission of working together with the Native Community to achieve wellness through health and related services:

• High school diploma or GED
• Three (3) years prior experience performing administrative and customer service duties with a minimum of one-year of experience performing revenue cycle duties which can include scheduling, registration, health information management, coding, billing, and/or collections experience; OR demonstrated proficiency as an Administrative Support III or a Revenue Cycle Support at Southcentral Foundation

Additional Qualifications for Health Benefits Specialist II:

• Associate’s degree or two (2) years benefits enrollment experience or equivalent combination of education and experience; OR demonstrated proficiency as a Health Benefits Specialist I at SCF.
• Certification as a State of Alaska - Certified Application Counselor (CAC) or obtain within 45 days of hire.

Native Preference

Under P.L. 93-638, as amended, the company pursues a policy of Native preference in hiring, contracting and training. SCF Human Resources must receive certification before applicants receive preference.

Employee Health Requirements

Compliance with our Employee Health Procedure is a condition of SCF employment. You are required to agree that you will comply with all job‑related employee health screening and immunizations prior to your first day of employment. Jobs designated as a Health Care Personnel (HCP) position, requires that you have documentation that you have completed the following immunizations prior to your first day of employment: MMR (Measles, Mumps and Rubella), Varicella (Chicken Pox), Hepatitis B, Influenza, T-dap (Tetanus‑Diphtheria‑Pertussis), and COVID-19 vaccination is required.

Required

BCU Approval

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.