Health Benefits Coordinator Application Processor

Conduent; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a leading company as a Health Benefits Coordinator Application Processor, where you will have the opportunity to process eligibility applications and ensure seamless service for NJ FamilyCare. With a competitive pay rate of $18.50/hour and a fully remote schedule, you will play a critical role in supporting healthcare services while enjoying a positive work culture and full benefits. This entry-level position offers room for career development and paid training to enhance your skills in a dynamic environment.

Benefits

Paid Training

Full Benefit Options

Employee discount program

Career Growth Opportunities

Qualifications

• Preferred experience in customer service within healthcare.
• Experience working with detailed data and following defined procedures.
• Desirable experience in determining beneficiary eligibility for public assistance.

Responsibilities

• Process eligibility applications for the NJ FamilyCare program.
• Verify data in the web-based system against imaged documents.
• Initiate requests for missing information.

Skills

Customer Service

Data Entry

Attention to Detail

Education

High School Diploma or greater associate degree preferred

Job description

Health Benefits Coordinator Application Processor

Join to apply for the Health Benefits Coordinator Application Processor role at Conduent

Health Benefits Coordinator Application Processor

Join to apply for the Health Benefits Coordinator Application Processor role at Conduent

This range is provided by Conduent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $18.00/hr

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Remote- Health Benefits Coordinator/ Application Processor

$18.50/Hourly

Paid Training

Full-time with Full Benefits

Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking?

Monday – Friday 8:00 am to 4:30 pm or 8:30 to 5:00 pm

Training Monday-Friday 8:00 am-5:00 pm 5-6 weeks

Join the Conduent Customer Service Team

Come join us and grow with a team of people who will challenge and inspire you to be the best!

Working for you

Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients.

$18.50 per hour pay rate (bi-weekly pay)

No weekends

Paid Training

Perkspot- Employee discount program

Full-time schedule (40 hrs. a week)

Career Growth Opportunities

Full Benefit Options - From the start, our paid training program will teach you all the skills needed to allow you to become successful in your role. We also offer a full benefits package, so you’ll be able to thrive both personally and professionally.

About This Role

Reports directly to the Eligibility Health Benefits Coordinator Supervisor. Processes eligibility applications and determines eligibility for the NJ FamilyCare program and refers beneficiaries that are potentially eligible for Medicaid to DMAHS for review. Enters eligibility information into a web-based computer system and references other NJ-specific databases as appropriate. Follows up with beneficiaries with correspondence, performs file updates as information comes in, and assesses service/information.

Essential duties may include but are not limited to:

Review renewal information on the web-based system and associated imaged documents. Verify data displayed for the renewal is consistent with the information on the imaged documents.

Identify missing information and initiate requests for the generation of missing \information notices.

Document missing information in the web-based computer system.

Enter, review, and process missing information when documentation is received.

Determine eligibility for NJ FamilyCare according to the NJ FamilyCare regulations/guidelines by reviewing documentation to accurately enter data into a web-based computer system and following procedures for running automated eligibility rules; prepare correspondence for missing information as appropriate; make outbound calls to obtain, clarify, or validate the information.

Verify the information provided by beneficiaries and investigate discrepancies.

Initiate telephone calls to beneficiaries to follow up and confirm information, as necessary.

Immediately report any technical problems with equipment, systems, or facilities to the Eligibility Determination Supervisor.

Refer beneficiaries potentially eligible for Medicaid to DMAHS using the functionality of the web-based computer system.

Minimum Experience Requirements

HS Diploma or greater associate degree preferred.

Background screening required.

Two years of customer service experience in a healthcare field preferred

Experience working with detailed data and following defined procedures.

Experience in the determination of beneficiary eligibility for public assistance is desired.

Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $18.50.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to [e-mail]. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  IT Services and IT Consulting

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