Health & Benefits Consulting Analyst

Mercer; Phoenix (AZ); Hybrid; USD 90,000 - 115,000; Full time

Job summary

Mercer, a Marsh & McLennan company, seeks a Senior Health & Benefits Consulting Analyst to join its Health & Benefits team in Phoenix. This role offers a hybrid work arrangement with three days in the office and opportunities to work with clients on strategy, design, implementation, and administration of health and welfare programs.

You will manage the RFP process, craft client communications, analyze healthcare data, coordinate with carriers, and build strong client relationships while

Qualifications

• BA/BS degree required.
• Professional work experience in health industry or HR preferred.
• Ability to exercise independent thinking.
• Ability to work at a fast pace, independently and in a team.
• Capacity to multitask with strong time management.
• Excellent organizational, interpersonal, verbal, and written communication skills.

Responsibilities

• Assist senior consultants with reviewing client needs and implementing benefit strategies.
• Collect, analyze, and interpret health care data for client reporting.
• Develop familiarity with plan designs, cost factors, and renewal processes.
• Coordinate the RFP process on behalf of a client.
• Draft and structure client communications, proposals, and presentations.
• Maintain relationships with internal teams and clients.
• Engage carriers to gather quotes, negotiate, and review plan documentation.

Skills

Excel proficiency

Communication skills

Multitasking

Time management

Independent thinking

Education

BA/BS Degree

Tools

Microsoft Office

Job description

We are seeking a talented individual to join our Health & Benefits team at Mercer, a Marsh business. This role will be based in Phoenix and offers a hybrid work arrangement, requiring a minimum of three days per week in the office.

As a Senior Health & Benefits Consulting Analyst, you will work closely with the team in the strategy, design, implementation, and administration of client companies’ health and welfare programs. Managing the RFP process, crafting client communications, and collaborating with internal teams and external carriers will be key to driving successful outcomes. This is great opportunity to build strong client relationships while gaining deep expertise in health and group benefits!

We will count on you to:

• Assist senior consultants with reviewing client needs, recommending suitable approaches, and helping implement benefit program strategies
• Collect, analyze, and interpret health care data for reporting to the client
• Develop an awareness of the insurance vendor marketplace, plan designs, health care cost factors, and the renewal process for health and group benefit programs.
• Coordinate the Request for Proposal (RFP) process on behalf of a client
• Help write and structure client communications, including proposals, reports, spreadsheets, and presentations
• Build and maintain relationships with internal teams and subject matter experts, as well as develop relationships with clients
• Interact with carriers and vendors to gather quotes, negotiate, handle client service issues and review plan documentation

What you need to have:

• BA/BS Degree
• Professional work experience, ideally in the health industry or HR
• Ability to exercise independent thinking
• Ability to work at a fast pace, both independently and in a team environment
• Capacity to multitask, manage competing priorities with strong time management skills
• Excellent organizational, interpersonal, verbal, and written communication skills
• Strong business acumen paired with intellectual curiosity
• Proficiency in Excel and a working knowledge of Microsoft Office applications

What makes you stand out?

• Previous working experience with benefits
• Advanced Excel skills; VLOOKUP, pivot tables, macros

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.