Health Benefit Rep - Jefferson & Oswego / Bilingual

Centene; Village of East Syracuse (NY); Remote; USD 60,000 - 80,000; Full time

Job summary

A managed care company is seeking a Health Benefit Representative in the Village of East Syracuse. The role involves selling healthcare products, community outreach, and managing customer relationships. Candidates should have a high school diploma and relevant experience in sales and customer service. The position requires travel in Jefferson and Oswego Counties, NY, and a Driver's License is essential.

Benefits

Competitive pay

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work arrangements

Qualifications

• 2 to 5 years prior experience in managed care, sales, customer service or related experience preferred.
• Driver's License required.

Responsibilities

• Sell Fidelis Care products by identifying membership growth opportunities.
• Conduct a needs-based analysis and guide individuals through application and enrollment.

Skills

Customer Service

Community Outreach experience

Sales experience

Bilingual - English/Any Second Language

Education

High School diploma or GED

Tools

Sales Force CRM

Basic computer skills

Job description

Overview

Pay $22.79 - $38.84 / hour. Employment type Full-Time.

Job Description

Req#: 1604644

• The Health Benefit Representative (HBR) sells Fidelis Care products and services by identifying membership growth opportunities in an assigned territory and meeting or exceeding production goals by enrolling individuals in the appropriate Fidelis Care product.
• The HBR fully and thoroughly understands and can explain, communicate, recommend and enroll individuals into the best product for their unique needs. Knowledge of Fidelis Care products, including options offered through NYSOH, Medicaid Managed Care, Child Health Plus, Medicare, MLTC, FIDA and HARP.
• Answer product feature and benefit questions; compare Fidelis Care products and provider networks of competing plans in the territory.

• The HBR interacts directly with individuals, conducts a needs-based analysis, educates on healthy lifestyles and preventive care, and guides them through each step of the application and enrollment process.
• The position may represent Fidelis Care at community events, marketing sites, or in an individual’s home. It may generate referrals from individuals assisted for other Fidelis Care products.
• The HBR builds relationships within the community to find new opportunities and sites in the assigned territory. They may deliver presentations to individuals, groups, providers, community-based organizations and local business leaders to educate and promote Fidelis Care products.
• The HBR uses the Sales Force CRM for activity tracking, lead/referral tracking, appointment management, calendar management, and reporting. They are knowledgeable of the QCMI program, provider networks, and Fidelis Care’s care management approach.

MUST LIVE IN OSWEGO OR JEFFERSON COUNTY, NY

• Community Field Based position covering Jefferson & Oswego Counties, NY
• Customer Service
• Community Outreach experience
• Sales experience
• Health Insurance experience a plus
• Travel 100% — Community Field Based
• Occasional evenings and weekends
• Highly Preferred: Bilingual - English/Any Second Language

Education/Experience: High School diploma or GED is required. 2 to 5 years prior experience in managed care, sales, customer service or related experience preferred. Basic computer skills. Driver’s License required. Specific language skills may be required by some plans.

Pay Range: $22.79 - $38.84 per hour

Benefits

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and flexible work arrangements with remote, hybrid, field or office schedules. Actual pay will be adjusted based on skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may include additional incentives. Benefits may be subject to program eligibility.

Equal Opportunity

Centene is an equal opportunity employer committed to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.

Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws.

About the company

Centene Corporation is a publicly traded managed care company based in St.

Notice

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