Health and Welfare Support Lead

Energy Consulting group; Boston (MA); Remote; USD 81,000 - 115,000; Full time

Job summary

A leading company in aviation and aerospace is seeking a Health and Welfare Support Lead to manage benefit program administration and processes. This role focuses on operational efficiency and quality in HR services, and involves collaboration with various stakeholders to enhance customer service and streamline processes.

Benefits

Comprehensive healthcare benefits

401(k) savings plan with company matching

Tuition assistance

Paid parental leave

Qualifications

• Minimum of 3 years of supplier management experience.
• Demonstrated knowledge of benefit offerings and administration.

Responsibilities

• Manage projects, ensure deadlines are met.
• Collaborate with cross-functional teams to achieve organizational goals.
• Analyze and resolve complex benefits and eligibility cases.

Skills

Problem-solving

Project management

Analytical skills

Collaboration

Communication

Education

Bachelor’s degree in human resources or related Business degree

High school diploma/GED with at least 7 years of experience in HR

Job description

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Job Description Summary

The Health and Welfare Support Lead plays a crucial role in supporting the delivery of GE Aerospace's benefit program administration and processes across the North American region. This position ensures operational efficiency and quality in HR services, tools, and operations. The support lead will provide high level support to the team hands-on operational support for benefit programs, working closely with HR partners, vendors, and businesses to drive continuous improvement and maintain standard work. The role focuses on implementing best practices to enhance customer service levels and streamline delivery processes and services.

Job Description Summary

The Health and Welfare Support Lead plays a crucial role in supporting the delivery of GE Aerospace's benefit program administration and processes across the North American region. This position ensures operational efficiency and quality in HR services, tools, and operations. The support lead will provide high level support to the team hands-on operational support for benefit programs, working closely with HR partners, vendors, and businesses to drive continuous improvement and maintain standard work. The role focuses on implementing best practices to enhance customer service levels and streamline delivery processes and services.

Job Description

Essential Responsibilities:

• Address issues proactively and provide solutions to support the leader's and team’s priorities.
• Root cause and resolve escalations or challenges within the team or organization.
• Support the leader in managing projects, tracking progress, and ensuring deadlines are met.
• Collaborate with cross-functional teams to align efforts with organizational goals.
• Facilitate team collaboration and communication to ensure alignment with the leader's vision.
• Provide guidance and resources to team members as needed.
• Plan and execute strategies to achieve desired outcomes.
• Manage project and plan implementations, including benefit plan change requirements, testing, post-implementation validation, and continuous improvements.
• Support ongoing Leave Administration for GE Aerospace’s paid time off plans and processes and GE Aerospace’s leave plans, regulatory leave laws and GE Aerospace’s processes in administration of those plans and laws.
• Analyze and produce reporting for government investigations/audits.
• Support annual leader and executive life renewal and ongoing process.
• Analyze and resolve complex benefits and eligibility cases.
• Monitor systematic files and work with cross functional teams to root cause any error fallout.
• Work with cross functional teams to fulfill business requirements through operational services and processes.
• Maintain lean metric boards.
• Identify trends and opportunities to drive process improvements around key processes.
• Document, and articulate complex business requirements.
  
  

Qualifications/Requirements

• Bachelor’s degree in human resources or related Business degree from an accredited university or college (or a high school diploma/GED with at least 7 years of experience in Human Resources, Benefits Administration).
• Minimum of 3 years of supplier management experience.
  
  

Desired Characteristics

• Demonstrated knowledge and experience conducting regulatory or business research.
• Ability to assess quality of information given and ask pertinent questions to leaders/stakeholders.
• Ability to offer new solutions to problems outside of set parameters and communicate to others.
• Demonstrated skill in judgement to make decisions and handle complex tasks or proble
• Experience in reconciling and interpreting data sets, analytics, and performance metrics.
• Knowledge of typical benefit offerings, administration, industry practices, products, and methodologies.
• Ability to drive Lean methodologies with a strong analytical and problem-solving mindset.
• Ability to effectively project manage small to mid-scale projects.
• Strong written communication skills, delivering concise written material with recommendations to drive to a decision/solution.
• Strong collaboration with cross functional teams.
  
  

Pay And Benefits

• The base pay range for this position is $81,200 - 115,000. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for an annual discretionary bonus based on a percentage of your base salary/ commission based on the plan. This posting is expected to close on July 3rd, 2025.
• GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness. GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.
  
  

Additional Information

GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided: No

• This is a remote position
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Aviation and Aerospace Component Manufacturing

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