Health Advocate

VirtualVocations; Salinas (CA); Remote; USD 40,000 - 50,000; Full time

Job summary

A healthcare services company seeks a Health Advocate to manage technology systems, assist members with healthcare scheduling, and provide excellent customer service. Candidates should possess a High School Diploma or equivalent, have 2+ years of experience in medical/healthcare roles, and be proficient in Microsoft Word, Excel, and Outlook. This role offers flexible scheduling options.

Qualifications

• Proven track record in customer service, particularly in healthcare.
• Experience managing technology systems and documentation.
• At least 2 years of relevant medical or healthcare experience.

Responsibilities

• Manage technology systems and document interactions.
• Provide customer service via calls, assisting with healthcare scheduling.
• Inform members about healthcare programs.

Skills

Customer service

Healthcare knowledge

Communication skills

Proficiency in Microsoft Office

Education

High School Diploma / GED

Job description

A company is looking for a Health Advocate (VBC).

Key Responsibilities

• Manage multiple technology systems and document interactions accurately
• Build rapport with members through outbound and inbound calls while providing excellent customer service
• Assist members with healthcare appointment scheduling and inform them about the Kidney Services program

Required Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of prior medical / healthcare experience in relevant fields
• Proficiency in Microsoft Word, Excel, and Outlook for document management
• Ability to work 40 hours per week with flexible scheduling options