Health Advocate

VirtualVocations; Greensboro (NC); Remote; USD 35,000 - 45,000; Full time

Job summary

A healthcare services provider is seeking a Health Advocate in Greensboro, NC to support patients with chronic kidney disease through telephonic outreach and care coordination. Ideal candidates should have a High School Diploma, 2+ years of healthcare experience, and proficiency in MS Office. The role requires strong customer service skills and the ability to manage multiple systems.

Qualifications

• High School Diploma / GED or equivalent work experience.
• 2+ years of prior medical or healthcare experience.
• Able to work 40 hours per week, including some evening hours.

Responsibilities

• Manage multiple technology systems and document interactions accurately.
• Build rapport with members through daily outbound and inbound calls.
• Assist members with healthcare appointment scheduling.

Skills

Excellent customer service

Telephonic outreach

File management

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A company is looking for a Health Advocate to support patients with chronic kidney disease through telephonic outreach and care coordination.

Responsibilities

• Manage multiple technology systems and document interactions accurately
• Build rapport with members through daily outbound and inbound calls while providing excellent customer service
• Assist members with healthcare appointment scheduling and inform them about the Kidney Services program

Qualifications

• High School Diploma / GED or equivalent work experience
• Must be 18 years of age or older
• 2+ years of prior medical or healthcare experience
• Proficiency in Microsoft Word, Excel, and Outlook
• Able to work 40 hours per week, including some evening hours