Health Administrative Assistant at Chugachmiut

Wayne State University; Alaska; On-site; USD 42,000 - 54,000; Full time

Job summary

A healthcare organization in Alaska is looking for a punctual and dependable individual for an administrative support role. Responsibilities include managing patient records, answering phone calls, scheduling appointments, and maintaining confidentiality. The ideal candidate should be a high school graduate with some experience in office practices and basic computer skills. This position offers a structured work week with the possibility of occasional regional travel.

Qualifications

• Experience in general office practices or medical office preferred.
• Must possess basic computer skills.
• Basic computer skills are required.

Responsibilities

• Answer and manage multi-line telephone system professionally.
• Greet patients and maintain confidentiality.
• Schedule and manage patient appointments.
• Maintain strict client and program confidentiality and excellent customer service for patients and other customers.
• Schedule patients for clinic appointments.
• Coordinate and follow up with patient referrals and other services.
• Registration and verification of eligibility for services and third party resources.
• Retrieve and maintain medical records for all patients receiving care and utilize the Electronic Medical record.
• Enter data, maintenance and timely submission of required patient encounter forms, patient data, statistical reports and other required documentation.
• Initiate and/or coordinate referrals for Contract Health Services, Medicaid travel or other assistance as required.
• Assists in preparing and delivering outgoing and incoming mail in accordance with established procedures.
• Operate and maintain a variety of office equipment including, but not limited to, multi-line phone system, laser printers, a fax machine, Xerox copier machines, postage meters, and computers.
• Document maintenance needs on all office machines coordinate repair requests with Regional Office Manager
• Track and maintain a data base of client information for coding, and statistical reports
• Ensures complete demographic and medical record is maintained on each patient and updated frequently
• Assists with the preparation and coordination of conferences, meetings, community events and/or accommodations for providers
• Monitor and coordinate with Regional Office Manager re: ordering and stocking of office supplies
• Ensure office, reception and desk areas are maintained in a clean, organized and professional manner
• Perform other duties as assigned

Skills

General office practices

Customer service

Basic computer skills

Education

High School graduate or GED

Job description

You are viewing a preview of this job. Log in or register to view more details about this job.

Summary

This position requires a punctual, dependable individual who shall maintain strict client and program confidentiality along with knowledge of office practices and procedures. As a person of contact with the clinic, this individual must possess a professional attitude, including a pleasant personality, professional appearance, and grooming which conforms to general business standards. Under the direction of the Regional Office Manager primary responsibilities include administrative support tasks and maintenance of patient and administrative records.

Essential Duties and Responsibilities

• Answer a multi-line telephone system in a prompt, pleasant and professional manner
• Screen, route, and refer calls as needed
• Greet patients and other customers promptly and courteously
• Maintain strict client and program confidentiality and excellent customer service for patients and other customers
• Schedule patients for clinic appointments
• Coordinate and follow up with patient referrals and other services
• Registration and verification of eligibility for services and third party resources
• Retrieve and maintain medical records for all patients receiving care and utilize the Electronic Medical record
• Enter data, maintenance and timely submission of required patient encounter forms, patient data, statistical reports and other required documentation
• Initiate and/or coordinate referrals for Contract Health Services, Medicaid travel or other assistance as required
• Assists in preparing and delivering outgoing and incoming mail in accordance with established procedures
• Operate and maintain a variety of office equipment including, but not limited to, multi-line phone system, laser printers, a fax machine, Xerox copier machines, postage meters, and computers.
• Document maintenance needs on all office machines coordinate repair requests with Regional Office Manager
• Track and maintain a data base of client information for coding, and statistical reports
• Ensures complete demographic and medical record is maintained on each patient and updated frequently
• Assists with the preparation and coordination of conferences, meetings, community events and/or accommodations for providers
• Monitor and coordinate with Regional Office Manager re: ordering and stocking of office supplies
• Ensure office, reception and desk areas are maintained in a clean, organized and professional manner
• Perform other duties as assigned

Qualifications

• High School graduate or GED required.
• Experience in general office practices or medical office preferred
• Basic computer skills required

Hours of Work

Hours of work are Monday to Friday, 8:30a.m. to 5:00 p.m. on-call as an itinerant. Chugachmiut maintains a drug free/non-smoking environment. Occasional travel to the villages of the region is required. Employee must be willing and able to travel in light aircraft.

Chugachmiut is an equal opportunity employer. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law. Chugachmiut has a hiring preference for qualified Alaska Native and American Indian applicants pursuant to P.L. 93-638 Indian Self Determination Act.