Head Start Family Advocate

Kid's Country; Wilmington (NC); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental, and vision benefits

Paid holidays and paid time off

401(k) with company match

Employee childcare discounts

No nights or weekends

Collaborative team environment

Job summary

Excel Creative Early Learning, part of Early Learning Academies (ELA), is hiring a Family Advocate to oversee family development, health, nutrition, disabilities support, and enrollment services for our Head Start program. You will coordinate services for children and families, provide referrals, and ensure compliance with Head Start Performance Standards.

You will work closely with center staff to engage families, build partnerships in the community, and support enrollment while maintaining

Qualifications

• Bachelor’s degree in social work, human services, or related field.
• Experience working with young children (birth to kindergarten) preferred.
• Strong computer skills and ability to manage databases.
• Knowledge of community resources, particularly in health and disabilities.
• Excellent communication, organization, and crisis management skills.
• Ability to travel frequently between centers. Travel is 80%.

Responsibilities

• Support families through needs assessments, referrals, and follow-ups.
• Oversee enrollment and recruitment based on eligibility guidelines.
• Conduct audits, maintain records, and provide reports.
• Train staff on case management, transitions, and documentation.
• Coordinate health, dental, nutrition, and mental health services.
• Engage with parents to support child development and health care access.
• Represent the program in the community and build partnerships.

Job description

Join Excel Creative Early Learning, part of Early Learning Academies (ELA), and do work that matters to children, families, and your community. From our classrooms to the roles that keep our centers running, every position contributes to a welcoming, caring environment. We’re looking for team members who value teamwork, bring a caring attitude, and take pride in what they do.

We are seeking a Family Advocate to oversee and coordinate family development, health, nutrition, disabilities support, and enrollment services for our Head Start program. This role integrates services for children and families, provides referrals and resources, and ensures compliance with Head Start Performance Standards.

Key Responsibilities

• Support families through needs assessments, referrals, and follow-ups.
• Oversee enrollment and recruitment based on eligibility guidelines.
• Conduct audits, maintain records, and provide reports.
• Train staff on case management, transitions, and documentation.
• Coordinate health, dental, nutrition, and mental health services.
• Engage with parents to support child development and health care access.
• Represent the program in the community and build partnerships.

Qualifications

• Bachelor’s degree in social work, human services, or a related field.
• Experience working with young children (birth to kindergarten) preferred.
• Strong computer skills and ability to manage databases.
• Knowledge of community resources, particularly in health and disabilities.
• Excellent communication, organization, and crisis management skills.
• Ability to travel frequently between centers. Travel is 80%.

Join us in making a meaningful impact on children and families!

Pay Range

$45,000—$55,000 USD

Support for Your Work and Your Future

At Excel Creative Early Learning, we invest in the people who help our centres thrive. Our team members have access to paid training, ongoing coaching, and opportunities to develop their skills. We value internal talent and encourage employees to explore advancement opportunities as they become available.

What We Offer

• Competitive pay based on experience and education
• Health, dental, and vision benefits
• Paid holidays and paid time off
• 401(k) with company match
• Employee childcare discounts
• No nights or weekends
• A collaborative, supportive team environment

Benefits are subject to eligibility and plan terms.

Take Your Next Step

There is more than one path to a meaningful career in early childhood education. Review the requirements for this position above and tell us how your background and strengths could contribute to our team.

_Early Learning Academies (ELA) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law._