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Desert Highlands Golf Club/Association is seeking a Pickleball Professional to enhance member engagement and provide exceptional experiences. This role involves on- and off-court instruction, event coordination, and fostering a welcoming pickleball community. Ideal candidates will have strong communication skills and a passion for racquet sports.
Description
Love the Game. Lead the Experience. Be the Face of Pickleball for Our Members
CAREERS AT DESERT HIGHLANDS GOLF CLUB/ASSOCIATION!
Explore all of the employment opportunities available at the premier residential golf community in Scottsdale, Arizona.
Desert Highlands is a private residential golf community that offers only the finest amenities and exceptional service to our exclusive members. Desert Highlands has been recognized as a Five-Star Platinum Club, ranked as #11 in the top 100 Golf Clubs, a Distinguished Emerald Club and one of America's Healthiest Clubs. Our employees are trained to be the finest, service-oriented employees in the Club industry. No matter the position, each employee represents the Club to Members and prospective Members. We are more than just an employer; we are a family serving a family.
Mission: We provide exceptional experiences that instill pride in our community.
Vision: Desert Highlands strives to be recognized as the finest member owned club community in the Nation.
Core Values: Respect, Heritage, Dynamic, Community, Excellence, & Integrity
Desert Highlands Association/Golf Club is seeking an enthusiastic and personable Pickleball Professional to enhance member engagement through exceptional on- and off-court experiences. This role combines pickleball expertise with a strong focus on member relations, event coordination, and community-building within Desert Highlands Community. While private and group instruction may be part of the role, the primary focus is creating memorable, high-quality experiences that elevate our pickleball culture.
Requirements
Key Responsibilities:
Member Engagement & Experience
· Serve as the primary point of contact for members involved in pickleball programming.
· Act as the on-site ambassador for all things pickleball; foster a welcoming, inclusive, and high-energy environment for players of all skill levels.
· Actively build relationships with members to understand their interests and ensure satisfaction.
Programming & Events
· Design, organize and execute a calendar of pickleball-focused activities, including: Social mixers, round robins, themed tournaments, and clinics.
· Collaborate with other departments to integrate pickleball into broader club events and initiatives.
· Manage event logistics including communication, promotion, registration, and on-site coordination.
· Identify creative ways to grow participation and create buzz around pickleball offerings.
Instruction & Support
· Offer group clinics and private lessons tailored to varying skill levels.
· Provide informal coaching and encouragement during open play and events.
· Assist with player development and ladder/matchmaking recommendations when needed.
Operations & Administration
· Assist with court scheduling and equipment management.
· Track attendance and gather member feedback to continuously improve programming.
· Maintain knowledge of industry trends and integrate fresh ideas into the pickleball experience.
Qualifications:
Required Qualifications:
· High School Diploma, College degree preferred.
· Must be self-motivated and customer service oriented.
· Present a positive, professional image.
· Excellent communication and interpersonal skills.
· Ability to effectively interact with all levels of management, employees, members and guests.
· Organizational skills and ability to prioritize and multi-task.
· Sound judgment and decision-making skills; ability to work with minimal supervision.
· Ability to maintain confidentiality.
· Reliable and predictable attendance.
· Proficiency in Microsoft Office Word, Excel and Publisher.
· Ability to work with general office equipment such as a computer, phone, photocopier and all racquet sports equipment such as ball machine, stringing machines,
· Ability to develop and maintain awareness of occupational hazards and safety precautions; skilled in following safety practices and recognizing hazards.
Preferred:
· 4-year college degree
· Certified in Pickleball through the USPTA or PPR
· Elite level of playing ability
· Extensive knowledge of Pickleball
· Exude a passion for racquet sports
· Minimum 2 years instruction experience
· Experience in a high-level Racquet Sports Center environment
· Knowledgeable in Pickleball equipment and supplies
Physical Demands & Work Environment:
· Position is in a world class Racquet Club located in an exclusive, private residential community in North Scottsdale, AZ.
· Must be able to frequently sit, stand, bend and walk.
· Ability to lift up to 50 lbs., and to lift overhead and push/pull, move lighter objects, and run on all court surfaces.
· While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and outside weather conditions.
· The employee is frequently exposed to extreme heat.
· Employee is occasionally exposed to moving mechanical parts.