Head of User Research & Strategic Insight

Paradigm; Seattle (WA); On-site; USD 120,000 - 150,000; Full time

Job summary

A leading software company in Seattle is seeking a Director, User Research to establish and lead its user research practice. The ideal candidate will have over 8 years of experience in user research and proven leadership abilities. Responsibilities include conducting comprehensive research, collaborating with product and design teams, and advocating for user-centered decision-making. This is a unique opportunity to influence product design and strategy as part of an innovative company. Expected travel up to 25%.

Qualifications

• 8+ years of experience in user research, leading efforts in complex product environments.
• Strong judgment in selecting appropriate research methods.
• Experience partnering with product, design, and engineering teams.

Responsibilities

• Establish and lead the user research practice.
• Conduct end-to-end research across workflows and user journeys.
• Translate research findings into actionable insights.

Skills

User research methodologies

Leadership

Communication skills

Strategic thinking

Analytical skills

Job description

A leading software company in Seattle is seeking a Director, User Research to establish and lead its user research practice. The ideal candidate will have over 8 years of experience in user research and proven leadership abilities. Responsibilities include conducting comprehensive research, collaborating with product and design teams, and advocating for user-centered decision-making. This is a unique opportunity to influence product design and strategy as part of an innovative company. Expected travel up to 25%.